Advanced Services Network Engineer MegaPath Networks
THIS JOB HAS EXPIRED Description
MegaPath is the largest privately held, facilities-based Managed Services LEC in the US. We provide next-generation Hosted Voice, Cloud, Private Networking and Managed Security Service solutions to businesses nationwide. With growth in mind, we are hiring exceptional people.
The Advanced Services Network Engineer is an individual contributor role working in a post-sales/implementation environment both with external and internal customers. The individual must possess extensive knowledge in inter-networking technologies germane, but not limited to VPN technologies. In addition, the successful candidate will also have experience with the Cisco, Redback and Fortinet products.
Duties require a variety of strong customer service, computing, data communication and telecommunication skills, familiarity with various diverse operating environments, applications and equipment, and will vary contingent upon the end-user(s) serviced.
RESPONSIBILITIES (Include but are not limited to)
Data Network design and architecture, multi-platform Cisco router and switch configuration and Redback SmartEdge support, CiscoPIX Firewall and ASA configuration and support, Cisco Content Switch engine configuration and support, Project Management, direct customer interaction.
Participate with others in the technical proposal process
Take a lead role for network engineering in project planning, management and implementation of customer solutions
Work with engineering team on network maintenance, improvements and other changes
Resolve customer escalations
Work on projects as directed by management
Assist users to identify and solve complex data and/or voice or other communication problems
Directly interface with customers and customer project management teams to continually provide support for solution development and implementation.
Act as a point of contact within the Advanced Services Team for Engineering, NOC, Product, Sales and Project Management
Must have expertise with data, security and voice services
Must have expertise with routing and switching protocols, including OSPF, EIGRP, Multicast Routing, QoS, and carrier services such as MPLS Cisco products including, but not limited to ISRs, ASRs, and ASA
Multi-protocol Data Network Support experience with a strong knowledge of routing and routed protocols including TCP/IP, EIGRP, BGP, OSPF
Multi-platform Cisco and Redback router design, implementation and support experience
Demonstrated knowledge of Cisco, Redback, and Fortinet design concepts, implementation and support
Demonstrated ability to perform ?Root Cause? Analysis
Operative Knowledge of the following technologies:
o VPN technologies (MPLS, IPSec, GRE, SSL)
o Wireless Technologies (Wi-Fi and WWAN)
o Broadband ( xDSL, Cable, EoC and Fiber)
Must have customer oriented disposition
Must have excellent written and presentation skills
Bachelor?s degree (e.g., computer science, IT, engineering discipline, etc.) preferred but not required
Industry standard technical certifications (e.g., CCNA, CCNP, CCDP, CCDA, CCIE) preferred
MegaPath offers a full suite of benefits, including full medical, dental, and vision coverage; a 401(K) plan with a company matching contribution; a transportation benefit; and many other excellent perks. We're looking for talented and highly skilled individuals to join our dynamic and fast-paced culture and contribute to MegaPath?s continued success.
If you want to make a difference with your performance and seek a new challenge, we encourage you to apply with MegaPath.
||Austin, TX |
THIS JOB HAS EXPIRED