Application Engineer Operations | San Francisco, CA, United States As we continue to expand, we are looking for an Application Engineer with strong scripting and SQL skills to help support Marin's SaaS platform. The Application Reliability team provides level-2 support for Marin Enterprise, often interacting directly with the underlying platform architecture to resolve customer issues. The team also provides feedback to Development to address recurring support tasks and issues within the platform itself. Strong debugging skills and an inquisitive mindset are essential for this position, and early and frequent communication of issues is a must. Life is complicated enough without over-engineering things â€" our design philosophy is that simpler is usually better. Anything that needs to be done more than twice should probably be automated, and proper planning and testing mean less stress and fewer errors in times of pressing need. We strive to have an ego-free work environment. Above all, Operations is a close-knit team that depends on each other, and we're looking for people who have the skills, work ethic and sense of humor to help us grow and stay true to these values. Responsibilities
Tracking and debugging of customer-related issues
Proactive monitoring of application workflow and recurring customer processes
Custom tools development for application monitoring and management
Documentation of all application support processes and procedures
Project ownership for all of the above
Participation in 24x7 on-call rotation
Qualifications
Scripting chops in at least two of: Perl, Python, Ruby, Bash
SQL expertise
Experience with production java app server environments
Experience in UNIX/Linux environments (CentOS, Debian/Ubuntu)
Compulsion to write things down and tell others what you did
Proficiency with at least two of: Git, SVN, CVS, Perforce
Expert ability to get things done
Bonus Qualifications (nice to have)
MySQL administration experience
Previous experience in search marketing and/or SaaS
Ability to juggle chainsaws and/or breathe fire
Compensation This is an on-site, full time salaried position located in the financial district of San Francisco, (one block from Bart station). Marin Software pays market-leading compensation based on prior experience. In addition to providing a great work environment, Marin Software provides Equity participation, pays 100% of comprehensive health plans (medical, vision and dental), along with a generous PTO. About Marin Software Marin Software is a leading provider of online advertising management solutions, offering an integrated platform for managing search, display, and social marketing. The company provides solutions for advertisers and agencies of all sizes, enabling them to improve financial performance, save time, and make better decisions. Marin Enterprise, the company's flagship product, addresses the needs of online marketers spending at least $100,000 per month on biddable media. Marin Professional delivers the same power and ease of use as Marin Enterprise, through an application designed for marketers spending less than $100,000 per month on paid search. Headquartered in San Francisco, with offices worldwide, Marin Software's technology powers marketing campaigns for over 1100 customers managing more than $2.7 billion of annualized ad spend in more than 160 countries. Marin has raised a total of $50MM in funding and has over 250 employees worldwide. Marin Software's world headquarters is located in the financial district of San Francisco with remote offices in Chicago, and New York. European headquarters are located in London with additional offices in Singapore, Paris, Hamburg, Sydney and Stockholm.