Application Support Engineer PaySimple, Inc.
PaySimple, a leading provider of cloud-based, receivables automation technology designed especially for small businesses to simplify the lives of business owners, is looking for tech-savvy team player to be a key part of our Technology Team, working with engineers as well as our world class customer care team, to provide deep technical support for our products and services.
As an Application Support Engineer, you will become an expert in PaySimple's platform and the underlying technology, identifying and driving issue resolution. You will work closely with engineering, product management, and customer care teams to understand both business and technical issues, and collaborate to drive to the best possible solution.
The ideal candidate embraces technology and gains a deep satisfaction debugging and resolving difficult problems, using that passion to improve our products and help our customers.
Experience and Skills:
Customer Support Skills:
? Self-directed, motivated, and a driven performer with the ability to communicate technical issues/concepts clearly and effectively.
? Naturally curious with self-sufficient research skills and a desire to help others find answers to difficult questions. Demonstrated experience solving problems quickly, inventively, and resourcefully.
? Excellent attention to detail and ability to track and close issues.
? At least 1 year experience in technical support, sales engineering, or consulting for technology companies
? BA/BS in computer science or equivalent work experience
? At least 1 year experience in web application development and web-based integration using web services (SOAP, REST, JSON, XML-RPC)
? Solid SQL background, experience with MySQL, MS SQLServer, or Oracle preferred.
The PaySimple Solution is a cloud-based receivables management software that enables small businesses to bill, collect, and manage their customers' payments under one user-friendly system. PaySimple headquarters is located in the heart of LoDo. We are building an extraordinary company and looking for talented, energetic and motivated individuals to join our unique environment.
If you are looking for a company that is truly focused on empowering small businesses with superior technology, come join a company that rewards authenticity and supports energy with a passion.
||Denver, CO |