Application Support Engineer Intern Retail Solutions, Inc.
THIS JOB HAS EXPIRED Retail Solutions, Providence office, is looking for an Application Support Engineer Intern
Are you a problem solver? Do you love chasing complex issues to find solutions? Do you believe in outstanding customer support? Do you want to be part of a growing company?
The Application Support Engineer Intern is responsible for supporting RSi?s software implementations from deployment and configuration to production, maintenance and customer support. The Application Support Engineer Intern will identify and resolve issues and support RSI applications and databases.
RSi is growing rapidly, and there are ample opportunities for career development along both technical and management tracks. The work atmosphere is team-oriented and knowledge-intensive: motivated professionals are highly appreciated.
After 6 months of satisfactory performance in the paid internship, the position will be upgraded to entry level support engineer.
Provide engineering support for the delivery of RSI?s solutions, including applications and database
Address incoming issues and recommend fixes to developers
Follow and track the resolution of issues through development, hot fix, and release
Track root cause analysis of issues including analyzing system and software log files
Monitor and address performance issues and system availability
Interface with software product providers for technical support
Education, Skills and experience
Have or be actively pursuing a Master?s degree in CS or related field or have a bachelor?s degree or pursuing one with substantial project experience
Excellent communication skills (oral and written)
Solid fundamental programming skills
Database administration and troubleshooting experience
Excellent understanding of Windows
Experience in working with MS SQL database and strong SQL skills
Good knowledge of the physical database design
Understanding of Analysis Server and Reporting Server a plus
Experience with Oracle database is a plus
C#, Java, and ANT Skills is a plus
SharePoint development is a plus
||Providence, MA |
THIS JOB HAS EXPIRED