Associate Director, International Sales Analytics Aegerion Pharmaceuticals, Inc.
Reporting to the Senior Director of Commercial Operations, the Associate Director, International Sales Analytics will be a key member of the commercial team, with a primary focus of supporting the International and EMEA business teams. In this position, the incumbent will support the sales strategy by providing actionable data analysis and reporting, as well as administering the CRM, incentive plans, and other processes such as master data management, targeting, territory alignments, etc?
The position is located in our Cambridge-based home office, with some limited travel to support business needs.
Work with Global/International commercial leadership to develop key performance indicators and establish reporting processes.
Assist in the development of standard reports and dashboards for the commercial team
Recommend market data purchases and required market research to refine customer segmentation for effective and efficient targeting by Sales and Marketing
Perform analysis and provide insights to uncover opportunities and provide insights concerning KPI?s
Evaluate ROI for strategic commercial initiatives
Executes ad hoc analysis and reporting
Key participant in the development of incentive plans and contests
Administration of the quarterly IC payment process
Assist in the management of ongoing market research, including market assessments, ATU?s, etc?
Work with other members of the Commercial Team during the brand planning process to provide analytical support.
Key player in the regional application of the CRM design and ongoing maintenance
In-house expert on the function and configuration of the CRM system outside of the US
Provide training support for the customer facing roles
Key participant in the design and implementation of a data-marting capability
Maintain the zip code based territory alignment and oversee the MDM process to ensure reporting consistency
Continuously investigates for new methods and techniques to leverage data optimize the execution of customer facing initiatives
Partner within the commercial team as well as other areas of the organization, especially IT, to ensure availability of quality data to support analyses.
Qualifications and Experience
Bachelor?s degree in a relevant field
At least 5-7 years? experience in pharmaceutical/biotech industries, experience in an orphan drug or specialty care a plus
Experience working with regionally based international teams
Experience working with ex-US data suppliers and associated physician and patient privacy regulations
Ability to manage multiple projects at a time
Advance computer skills ? Microsoft Excel, Word, PowerPoint & Access
Strong understanding of pharmaceutical data and data process flows
Proven experience with CRM technologies, such as SalesForce.com
Sales incentive planning & administrative expertise
Strong interpersonal, presentation and facilitation skills required
Fluency in multiple languages a plus
||Cambridge, MA |