Associate Operations Analyst Confluence
THIS JOB HAS EXPIRED Confluence is a company made up of exceptionally talented individuals who know what it means to work as a team. This truly collaborative working environment allows everyone to bring their A game to create a great product that clients enjoy working with.
This is an opportunity to work in a fast paced client focused environment. Confluence uses state of the art technologies to meet and exceed the client requirements. The ideal applicant for this role will have a finance background with a strong desire for continued personal growth.
This entry level role in our Business Process and Outsourcing Services offers a long term career that will be both challenging and rewarding.
Confluence takes client service very seriously. The mission of the Operations team is to ensure that Confluence clients are receiving the business result they expect via our solutions. The Operations team owns the client?s satisfaction with our solutions. The Operations Analyst will have assigned clients, for which they will be responsible for all daily processing.
Communicate with the client, third party vendors and data providers on processing and issue resolution.
Communicate and elevate issues to Senior Operations Analyst and Business Process Outsourcing Services Director.
Manage client?s expectations by ensuring timely communication on progress on outstanding issues and projects.
Demonstrate Subject Matter Expertise in one or more of Confluence?s software solutions.
Bachelor?s degree required in Business, Accounting or Economics ? MBA preferred.
Fund Accounting, Financial /Investment Services industry experience preferred.
Demonstrated ability to work in a global, multicultural environment wherein diplomacy and a passion for diversity are paramount.
Proficient with Microsoft Office Suite (e.g., Outlook, Word, Excel, PowerPoint)
Ability to meet crucial deadlines while dealing professionally and courteously with internal and external contacts
Ability to learn independently and work with a high degree of autonomy
Ability to analyze problems and identify resolutions at a strategic and functional level.
Able to develop and maintain positive working relationships with a wide audience, from technical staff to management, clients and coworkers.
Ability to effectively prioritize and manage multitask, strong attention to detail and thoroughness, self-motivated, willingness to take the initiative, excellent organizational and communication skills
Ability to identify and articulate opportunities for improvement
SQL query experience preferred
VBScript experience perferred
Crystal Reports Experience preferred
- See more at: http://www.confluence.com/en-us/careers/listing.php?Associate-Operations-Analyst-12#sthash.tpSFfJXt.dpuf
||600 River Avenue |
Pittsburgh, PA 15212
THIS JOB HAS EXPIRED