Associate Software Engineer (Java)(Job Number: 141667) vAuto
This is a junior role taking inbound calls to troubleshoot technical problems. Position involves working on the phone and assisting customers. Must have excellent communication skills and be able to quickly assist customers in resolving issues.
Proactively manage client data integrations and conversions
Provide software support/technical assistance to client users
Effectively communicate with customer during integration activities
Accurately input and maintain customer and activity log using CRM tool
Identify system wide problems and outages and communicate solutions to the support and leadership teams
Interfaces with customer?s multiple vendors and platforms to ensure seamless data flow, proactively identifies and resolves data issues
Identifies new support processes, documents and communicates processes using knowledge database
18 months experience in object oriented programming (Java, C++, C#, or similar), in a job or through schoolwork.
Understanding of programming and database concepts
Demonstrated experience developing applications.
Ability to work well in a team-oriented environment
High energy, confident, ambitious and self-motivated individual.
Must be an effective communicator.
Experience with C#, ASP.NET, nHibernate, SQL, PL-SQL, Oracle, Visual Studio, IIS a plus, but not required.
Organization: AutoTrader Group
Primary Location: US-TX-Austin-9015 Mountain Ridge Dr
Employee Status: Regular
Job Level: Individual Contributor
Shift: Day Job -
Unposting Date: Ongoing
||Austin, TX |