Athlete Service Coordinator Athletes' Performance
THIS JOB HAS EXPIRED Description
Position: Athlete Service Coordinator
Athletes? Performance is the global leader in integrated performance training for the top athletes in the world. From our four world-class facilities in Arizona, Southern California, Florida and Texas, Athletes? Performance trains the top Champions in Sport, including 14 2012 NFL first round picks, 87 MLB players in 2012 alone, and 3 of the final 16 teams in the 2010 World Cup, as well as elite military operators and leading teams globally. Our work at AP takes us to China, Germany, Argentina, the UK, and many places in between, as we are helping to power the performance of athletes around the world.
In addition to supporting top athletes and teams, we leverage our proprietary methodology and systems to help high school and college athletes, military personnel, and leading executives redefine what?s possible, delivering unmatched results with a world-class experience. Athletes? Performance was named one of Fast Company?s 10 Most Innovative Companies in Sports in 2011, and is a fixture in top media outlets including the NFL Network, ESPN, CBS Sports, Fox Sports, and Men?s Health.
Founded in 1999 by industry visionary Mark Verstegen, Athletes? Performance is a thought leader in the human performance space. In addition to athlete, military, and executive programming, AP is home to a Performance Innovation Team, a cross-functional team of experts that is constantly evaluating all programming and associated technology that the company delivers while driving innovation forward internally and with our team of leading partners. AP also has a dedicated Education team that conducts our industry-acclaimed Mentorship programs both at our U.S. facilities and around the world.
Athletes? Performance created the Core Performance brand to help people live healthier, higher-performing lives. Today, Core Performance is the leader in proactive wellness, delivering measurable results through integrated, data-driven programs that are rooted in advanced science and research for employees and corporations. CP solutions are engaging, personalized, and sustainable, yielding meaningful results for employees and a competitive advantage for employers.
Athletes? Performance Inc. is backed by Polaris Ventures, Walgreens Corporation, and ABS Capital. Along with our world-class investment team, AP is proud to have a team of leading partners committed to supporting human performance, including adidas, SKLZ, EAS, Sheraton, Keiser, Intel, Tignum, Axon Potential, and Zeo.
Main Position Responsibilities:
Plans and prepares outline for athletes? visit to API.
Directs, motivates, and assists athletes in a safe, legal, moral, ethical manner to achieve their goals.
When necessary, appropriately supervise, direct or support the performance team in the execution of their job responsibilities.
Updates training plan with athlete and communicates all training changes.
Performs all aspects of position held in a professional manner.
The Athlete Service Coordinator will follow established policies and procedures of the company.
Develop, manage and implement all areas of administration including but not limited to billing, expense reports, faxing, mailing, answering telephones attendance, contact athletes, and inventory.
Attends, plans, and/or conducts orientation and tour of the facility with each athlete.
Supervision of athletes as assigned.
Participate in program planning and development. Will follow up with each athlete to ensure world class experience.
Conducts all aspects of athlete intake including but not limited to administration, billing, collections, attendance and updating information.
Develop relationships with groups on behalf of AP, including but not limited to, players, agents, teams, universities, associations, institutions, vendors, and sponsors.
Coordination of the ?Front Desk? area.
Other duties as assigned by General Manager.
Develop and Manage the Athletes? visit to ensure world class experience.
Assist in the set up of transportation or hotel accommodations for VIP?s when necessary.
Monitor, on a daily basis, the execution of the athletes? program in conjunction with performance specialist, PT, kitchen, nutrition, etc. (all communications)
Assist in the exit process with the athlete and review exit interviews with API staff.
Develop and execute weekly ?updates? with the athlete on their internal and external experience to ensure world class experience.
Develop relationships with external vendors to set up external activities for the athlete. Include in welcome information a ?things to do and see? list.
Develop a vendor list for the athlete including but not limited to dry cleaners, barber shops, night life, family outings (Concierge service).
Ensure all aspects of administrative duties are complete, including but not limited to billing, collection, faxing, sending informational packets, expenses, answer the phone, direct individuals entering the AP office.
Excellent communication skills.
Works well in a fast paced environment.
Proficient computer skills: Word, Excel, etc.
Proactive and anticipates the needs of our clients.
Experience with Administrator/Front Desk roles and responsibilities.
Represents the healthy lifestyle of Athletes? Performance.
Athletes' Performance/Core Performance conducts a Background Check
THIS JOB HAS EXPIRED