Automation Consulting Engineer OpsCode
Opscode is building the best systems integration and automation platform on the planet. We are some of the most well-known and respected software developers, systems architects, and operations engineers, who have built, designed and operated web applications you use every day.
A Consulting Engineer at Opscode is a professional services consultant who drives adoption of Private, Hosted, and open source Chef. The Consulting Engineer is a highly experienced practitioner in the area of system automation solutions and frequently acts as the face of Opscode, whether in online communities, with customers, or at conferences and online gatherings. The Consulting Engineer?s leading duty is the completion of both on-site and remote customer projects, including installations, consultations, and trainings. As such, the position involves frequent travel.
In addition, the Consulting Engineer conducts public and private training sessions for small groups and interacts with the public, including customers and potential customers. The Consulting Engineer also acts as a subject-matter expert for the Sales team. The Consulting Engineer is an FTE of Opscode and reports to the VP of Services.
This position requires completion of a clean background check upon hire and on a yearly basis.
Provides consulting services in the use of Opscode?s products, such as on-site customer installations, Chef training, cookbook development and usage, and development of custom code for customer migration or implementation.
Trains groups and individuals on how to use Opscode products for IT automation, configuration management, and continuous delivery, and evaluates such training to ensure that training is effective, using feedback and testing to continually improve the systems used.
Assists the Opscode sales team as a sales engineer during the course of sale by providing subject-matter expertise on the possibilities of how a potential customer might use Chef and/or other Opscode products or services.
Delivers customer feedback to the Engineering/Development Team, thereby influencing the product roadmap.
Works within the Consulting team in the development of specific cookbooks or other Chef use cases to further build out the body of Chef knowledge in the Opscode Community.
Develops and delivers great presentations on what Open Source Chef, Hosted Chef, and Private Chef can do, tailoring such presentations toward specific individuals; small or large organizations; or audiences at technology conferences or trade shows. Such presentations may be live or online. In such presentations, the solutions engineer articulates, with customers or potential customers, the advantages of system automation and the specific Chef advantage.
Remains knowledgeable and up-to-date on changes and developments in enterprise computing infrastructure and cloud computing provider industries.
Periodically collaborates with other Opscode teams such as marketing, support, and sales to provide technical assistance and content where applicable.
Documents services provided to customers, including new code, techniques and processes, in such a way as to make such services more efficient in the future and to add to the Chef Community. Works with the Engineering and Support teams, to contribute documentation for Opscode products.
Mentors and advises members of the Opscode Support Team as needed.
Works with the support engineering team to provide intermediate and advanced implementation assistance to Opscode customers for Opscode?s supported cookbooks and Knife plugins.
Uses social networks, online and otherwise, in a creative, meaningful way to reach a large audience of users and build the Chef community.
Bachelor?s degree in computer science, computer engineering, or a similar field.
Minimum of 5 years of demonstrated experience in systems engineering/administration or software development.
Understanding of configuration management tools and principles.
Ability to work directly with customers and a commitment to their success.
Demonstrably superb verbal communications skills, including a dynamic and engaging presentation style that inspires confidence ? significant training experience a big plus.
Experience in dynamic / scripting programming languages and Infrastructure Automation tools.
Experience in training others in complex tasks and skills.
Willingness to travel.
Existing involvement in the Chef community is a bonus.
Experience running production IT / web operations is a bonus.
Prior experience in technical consulting a bonus.
Awesomeness trumps all other requirements.
Benefits are awesome ? a competitive salary, equity for all, solid medical/dental benefits, 401(k), telecommuting, flextime, a variety of interesting projects, and brilliant co-workers.
Principals only, please, no recruiters.
||Seattle, WA |