Bilingual Haitian Creole Math Teacher Apangea Learning
Department: Education Services
Type: Full TimeMin. Experience: Mid Level
The Bilingual (Haitian Creole) Math Teacher is a team player with drive, ambition and self-motivation to exceed and meet educational business objectives. Individuals in this role will work from their home or the Pittsburgh office, potentially splitting their time between teaching, content development, or program manager support. As teachers, our goal is to provide high quality, efficient instruction to all students. As program managers, our goal is to drive product usage, student engagement and increase our customer?s independent ability to facilitate product implementation and then coach them through classroom challenges.
This position will report to the Manager of Math Teachers.
Supports Think Through Math?s teaching, customer services, sales and business operations efforts including:
Know and understand the Apangea product.
Provide instruction that is both high quality and efficient.
Work collaboratively with colleagues to develop consistent and educationally sound instructional practices.
Provide sales and service support during demonstrations.
Maintain a consultative approach to training and product implementation
Update the client database (Salesforce) on a daily basis and communicate effectively to collaborative team members
Assess and interpret account performance, providing solutions for increasing usage and managing the overall customer experience
Work collaboratively with sales, education and technology teams to manage customer interaction and expectations
Provide ongoing math teaching services to students in grades 3-12 using our unique technology.
Work with up to 4 students simultaneously in Problem Zone and work with up to 2 students simultaneously in Concept Zone
Provide trainings and sales demonstrations in both Problem Zone and Concept Zone
Training and Customer Support Tasks:
Plan and provide onsite and web-based training and coaching to teachers, students and administrators
Maximize customer satisfaction through excellence in implementation services with minimal complaints
Manage customer setup to create independent usage by students and teachers during the ?critical? implementation stage
Be the customer liaison for active accounts: providing updates, supporting their needs and maintaining overall good customer service
Assist in training the Apangea team at each site on operational compliance and customer services tasks
Increase usage and educational results by reinforcing program design, benchmarks and a consistent implementation plan
Report product challenges and solutions to Apangea management
Audit product changes and improvements to maintain constant baseline, proactively communicating a consistent message to customers
Build relationships and be able to demonstrate value-added at the school and district level.
Part-time positions are also available. Part-time responsibilities only involve the Teaching Tasks listed above. Part-time employees must work a minimum of 10 hours per week but typically average 20 hours per week. Hours during summer months (June-August) can be below 10 hours per week.
Knowledge and Skill Requirements:
Bachelor's degree in education or a related field is required.
State teaching certification required (middle school math or secondary math certification is preferred).
Act 34, 114 and 151 Clearances required.
Demonstrated successful experience in education or an education-related field.
Ability to multi-task and independently problem-solve.
Strong personality and communication skills.
Strong technology skills with an emphasis on typing skills and the Microsoft Office software suite.
Fluent in both English and Spanish
||Miami, FL |