Bilingual Operations Quality Auditor MedSynergies
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Under limited supervision, responsible for all activities involving quality assurance of Operational areas.
Conducts audits and reviews /analyzes data and documentation with defined standard operating procedures. Provides feedback to managers/supervisors for immediate coaching/mentoring/corrective actions focused on trends and/or issues discovered.
Work with all in scope functional areas to develop and maintain proper process flows and create necessary supporting documentation and/or Standard Operating Procedures (SOPs).
Assist with updating and maintaining documentation, SOPs, as processes change or issues are identified.
Serves as a liaison with internal groups and offshore groups to ensure consistency of execution of SOPs and/or revisions to the same.
Analyze data to identify trends and patterns, assess risks and communicate those risks to upper management.
Consolidate and summarize all information and data and present it to internal partners clearly and succinctly.
Participates in special projects and completes other duties as assigned.
MUST be able to read, speak and be audibly proficient in Spanish.
0-3 years Operational experience (revenue cycle of a claim)
Proficient in MS Office
Must be able to direct, schedule and lead meetings with operational personel and provide all meeting minutes to determine trends, potential fixes.
NICE TO HAVE:
Bachelor's degree preferred
PMS (Practice Management Systems experience) flowcast, groupcast, centricity, epic
Quality Audit Experience preferred.
Process documentation experience preferred.
Irving, Texas, United States
||1255 Corporate Drive |
Irving, TX 75038
THIS JOB HAS EXPIRED