Billing Assistant AppFolio
THIS JOB HAS EXPIRED The Billing Assistant will assist with customer billing and collections. This is a great opportunity to work with cross-functional teams, build relationships with customers, and make a contribution to the business.
The ideal candidate for this role will have a passion for details, drive for goal achievement and exceptional communication skills. A majority of customer interactions will be over the phone.
Collections ? review weekly aging report and contact customers to collect payments for outstanding AR balances. Lots of phone calls and emails;
Follow up with clients on failed credit card or ACH account information;
Provide clients with copies of invoices or statements of their accounts upon request;
Update contact information and unit count in both billing and CRM systems;
Client Management - Build and maintain customer relationships;
Other duties as assigned
Skills and Knowledge:
Bachelor?s degree in Accounting or Finance preferred
Knowledge of and experience with ERP accounting systems
Exceptional customer service and relationship building skills
Prior experience with Salesforce.com and Zuora helpful but not required
||Santa Barbara, CA |
THIS JOB HAS EXPIRED