BILLING SPECIALIST Five9

The Billing Specialist will be a member of the Finance & Accounting Team. The primary responsibility will be to process, verify, balance, and adjust billing transactions requiring the use of independent judgment. The candidate will possess exceptional attention to detail and an eye for spotting errors and discrepancies as well as strong communication and customer service skills with the ability to see issues through to resolution. Intermediate to advanced level skills in Microsoft Excel and a proven aptitude for computers is required. The Billing Specialist is expected to seek continuous improvements in productivity.

Primary Responsibilities:

Preparing and processing daily billings to ensure that all client invoices are billed accurately, consistently within client contractual requirements and timely
Researching and resolving billing, credit and accounts receivable issues with clients
Reviewing and reconciling account balances in Accounts Receivable
Interface with internal customer service and support on customer inquiries
Assessing current billing operations, offering recommendations for improvement, and implementing new processes
Supporting the members of accounting billing tasks, accounts receivable tasks, and the development and completion of special projects
Other ad-hoc projects on request


QUALIFICATIONS:

3+ years continuous billing experience
Working knowledge of Microsoft Office (Word and Excel required)
Must have strong knowledge of billing and financial concepts
Excellent oral, written and interpersonal communications skill
Works well in an environment with firm deadlines; results oriented
Perform multiple tasks effectively
Able to work both independently and as part of a team
NetSuite and Saleforce.com experience a plus
Strong analytical skills required
Capable of making timely, independent decisions

Location:	Pleasanton United States