BUSINESS ANALYST NetSpend
THIS JOB HAS EXPIRED DESCRIPTION
The Business Analyst will be responsible for working with a variety of sources including product owners, stakeholders, and application developers to write, publish, and maintain high-quality external and internal customer facing technical content, illustrations, how to guides, and process documentation. The Senior Business Analyst is also responsible for assisting the business owners in driving thought clarity and documentation around ideas for process improvements and process roadmaps.
Work closely with Business Subject Matter Experts and Technical teams to document, develop, and maintain high-quality external and internal customer facing technical content; including process documentation, how to guides, and illustrations.Develop a clear understanding of documentation needs of external customers and ensure the needs are addressed.
Obtain technical reviews from content owners and ensure the accuracy of revisions to documentation to provide customers with the highest quality materials.
Establish the foundation for and adhere to the established documentation styles and revision timeframes of customer facing content to produce a quality, uniform, and relevant product..
Work with business owners to drive thought clarity and documentation of business requirements and business rules around process and product improvements as well as assist in the prioritization of improvement roadmaps.
Interface with key technical business analysts in ensuring translation of business requirements and business rules into technical development user stories, end-user test plans, and acceptance criteria
Facilitate communications within the team and end users while working across and with different functional areas to ensure progress on project requirements/deliverables.
3-6 years experience working in business analysis, with a software background preferred.
Excellent written and verbal communications skills and an ability to effectively communicate across all levels of the organization and with both technical and non-technical team members a must.
Ability to distill complex processes into simple, relevant, and reader friendly documentation.
Collaborator who has the ability to dialogue openly within a mixed team of developers, analysts and business owners
Individual with accountability and follows through with commitments
High level of initiative and ability to execute under minimal supervision.
Anticipates documentation needs before they arise and presents solutions that encompass issues at hand.
Ability to translate formal contract language into business requirements and documentation.
Proficient using Word, Excel, PowerPoint, Adobe Acrobat and Visio.
Bachelor?s degree in Communications, English, technical or similar field preferred.As provided in NetSpend's Background Check policy, eligible candidates may be subject to drug, criminal history, and credit checks, which will be conducted and used in accordance with applicable local, state, and federal laws
||Austin, TX |
THIS JOB HAS EXPIRED