Business Analyst Newgistics
Translates business requirements into functional requirements and technical specifications for the development of mew software applications or enhancements to existing systems. Consults with users to identify current business processes and clarifies application objectives. Designs application user interfaces to fulfill user requirements and to provide effective usability. Ensures technical specifications are documented effectively ensuring highest productivity of programming staff. Research problem reports and resolve issues or send analysis to software development or more senior analysts for resolution. Liaises between internal and external software development teams, implementation teams and business users. Participates in the testing process through test plan development, test review and analysis. Interfaces with internal client groups to understand all planned projects and meet project schedule deadlines.
All responsibilities of previous levels with the following adjustments to and increased responsibility for:
--Leads creation of software designs that satisfy product requirements as outlined in the product specification and resolves design problems.
--Leads collection and analysis of possible project engagements, documenting project scope (objectives, deliverables, critical success factors, assumptions, global and regional considerations, and resource requirements), prioritization, cost/benefit, potential risks, and feasibility.
--Translate and implement Engineering product structure and configuration rules into the software.
--Interface with multiple stakeholders, which may include end users, customers, marketing, consultants and engineers in the design as well as the performance of the software.
--Establish the user interface requirements to assure ease of use and friendliness of the application.
-- Leads the preparation of documentation and presentations, chairs meetings, and delivers presentations.
--Skillfully applies influence, negotiates, and mediates discussions needed to make progress towards achieving business goals and objectives. Leads tradeoffs discussions and conflict resolution activities.
--Develop and maintain project plan and schedule, including resource planning to meet objectives and communicate to management changes and/or delays.
--Leads the development and review (from content to final draft) of user guides, training classes, and other end user documentation for applications and processes.
--Prepare and execute software testing plans to ensure quality and accuracy. Assure that designs meet business requirements.
--Works with other functional groups in order to develop tests that simulate the requirements of the customers. Evaluates test data and makes software revisions to solve identified problems.
Plans, designs, develops, and implements processes. Plans and leads multiple projects. Uses professional concepts to contribute to development of company concepts and principles and to achieve objectives in creative and effective ways. Applies advanced principles, theories and concepts. Contributes to the development of innovative principles and ideas. Has thorough understanding of technical concepts required for specialized field. Uses knowledge, creativity and company practices and priorities to obtain solutions to complex problems. Works on complex problems where analysis of situations or data requires an evaluation of intangible variables. Exercises judgment in developing methods, techniques and evaluation criteria for obtaining result
Supervisory Responsibilities: Y or N?
--4+ years as a systems analyst or functional equivalent for projects relating to custom software development and/or systems integration
--Experience working with functional and non-functional requirements a plus
--Experience with Object Oriented design principles and multi-tier applications
--Experience with user focus sessions
--Experience with Agile software development methodology, including user story creation.
--Experience with building availability web-based applications.
--Familiarity with testing methodologies
--Understanding of data modeling, object modeling and OO design principles
--Polished presentation skills
--Exceptional listening, written and verbal communication skills
--Excels in an innovative and collaborative environment.
--Ability to effectively interact with executive teams
--Strong sense of urgency and the ability to embrace and maximize a changing landscape
--Extensive product and process knowledge, planning abilities, problem solving, and organizational skills.
--Experienced with Requirements Management and Project/Issue Tracking Software applications including: Caliber, JIRA, Yodiz
--Bachelor's degree in Computer Science, Business, or Supply Chain
Newgistics is a special place to work, and now is an especially exciting time to join us. At Newgistics, we take great pride in what we do for our customers, trust each other to do an outstanding job, and enjoy the camaraderie of our colleagues. And our company continues to experience rapid growth.Investors: Austin Ventures All Jobs: at Newgistics
|Headquarters:||2700 Via Fortuna|
Austin, TX 78746
|Industry:||Retailing / Distribution|
|Company Profile:||Parcel returns and e-commerce shipping pioneers.
Newgistics was founded in 1999 with a simple goal. It was the dawn of the e-commerce age, and we set out to develop a better process for returning products ordered online. Little did we know that our work to improve e-commerce shipping in this way would help to create the modern postal-based returns process. However, after developing Newgistics SmartLabel technology, we collaborated with the U.S. Postal Service to establish its Parcel Return Service program-now used by shipping companies across the country.
Trusted shipping solutions.
After establishing ourselves as a parcel returns leader, we then applied the same quality-driven process and technological expertise to outbound delivery and freight services. Today, the Newgistics SmartLabel is widely recognized as the premier customer returns technology. Newgistics processes more than 50 million small parcels each year through our nationwide network of SmartCenter facilities. We also offer Canada delivery and return solutions for U.S. merchants with customers north of the border. And we are the trusted shipping partner to top brands in industries including direct-to-consumer retail, fulfillment, manufacturing and communications.
Expect more from your package shipping company.
What sets Newgistics apart from ordinary shipping companies Our residential delivery and return solutions are specifically designed to provide:
--Better consumer shopping experiences - by offering greater customer convenience and ensuring parcels arrive in peak condition
--Greater customer retention and efficiency - with our Transit Triggers- shipment notification service, which empowers you to use on track delivery service data to improve customer and internal communications
--Higher customer satisfaction and lower inbound call-center volume - with our 360 shipment visibility
--Simplified shipping - by reducing your sorting and paperwork requirements and providing technology that helps you manage the process more efficiently
--Peace of mind and help whenever you need it - thanks to our intensive client support system
Even with all these advantages, Newgistics enables you to cut shipping costs by up to 40. It's all part of the Newgistics approach to shipping: recognizing that your success is essential to our own.|
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