Business Analyst FirstBest Systems, Inc.
FirstBest Systems, Inc.
FirstBest Systems is the leading provider of insurance software solutions that help global insurance companies improve underwriting profitability, scale their business and achieve high service levels with agents, across the enterprise. The patented and proven FirstBest Front Office Suite is used by nearly 100,000 users, has processed in excess of $8 billion, and includes modular underwriting workstation, agent portal, and agency upload applications, with capabilities for mobile insurance users.
BUSINESS ANALYST JOB DESCRIPTION
The Business Analyst (BA) will be responsible for supporting the business implementation of a successful FirstBest Underwriting Management System (UMS) installation from inception phase to product rollout. The BA will work closely with the both the Senior BA and the client on scoping functional requirements to be implemented. The BA must have a general understanding of the underwriting workflow and exposure to systems integration of large enterprise business solutions. The BA will also be responsible for building and maintaining features such as forms and business rules through the use of UMS Configurator tool.
Work closely with our customers in understanding their business requirements around the implementation of our product, UMS
Create business requirements and technical specification documents based on client?s business requirements
Create and manage UMS configuration (forms, business rules, and workflow) for client implementation
Support FirstBest?s Implementation and Engineering teams during client implementation
Manage client?s backlog list and help identify features for upcoming release
Attend project meetings for task tracking
Work closely with the Senior BA and client project team to report project status, issues, mitigation, and other project related activities
General understanding of the commercial underwriting process from submission to issuance including clearance, risk evaluation, pricing, quoting, binding, and issuance.
General understanding of policy administration, rating engines, underwriting workflow, and content management
Outstanding verbal and written communication skills
Outstanding interpersonal skills
Ability to work with project and business constraints such as time & scope
Versed in IT products used in the full lifecycle of insurance underwriting including STP
Excellent analytical, interpretive and evaluation skills to make appropriate decisions
Proven track record of innovation, forward thinking and self-motivation
Exposure to the following internal systems is a plus: Avenue E, The Agency Place, CAAMS, Plexus, MMS, POS, PMS, Policy Builder, Lynx, CSS, GroupWise
5 or more years of experience working as a Business Analyst with an insurance carrier
5 or more years of experience working on enterprise architecture, systems integration or package implementation
Bachelor Degree or equivalent
Professional Certification (CPCU, CIC, ARM) a plus
||213 Burlington Road |
Bedford, MA 01730
FirstBest Systems, Inc. was founded in 2006 to transform the commercial lines insurance process by helping insurers solve some of today's critical underwriting and distribution channel challenges. Investors: Flybridge Capital Partners All Jobs: at FirstBest Systems, Inc.
|Headquarters:||213 Burlington Road|
Bedford, MA 01730
|Company Profile:||The FirstBest Front Office Suite brings together agents and underwriters in a collaborative underwriting process that helps them to rapidly and efficiently submit, evaluate, quote and close business. The Suite enables the carrier and channel to grow their books of business and cast a wider net to bring in new business:
Carriers - Commercial- and specialty- lines insurers can provide better service that makes them the carrier of choice while increasing efficiency; lower the loss ratio by leveraging complete underwriting information, knowledge and rules; and scale the business with greater agility.
The distribution channel - Agents, brokers, MGAs and MGUs gain greater productivity, increased responsiveness, and a higher win rate through the Suite's upload, STP, collaboration, and transparency features.
A Suite of Collaborative Underwriting Applications
Built on a modern architecture with common Web services, security, workflows, and integration toolkit, the modular applications of the FirstBest Front Office Suite work together seamlessly, enabling rapid deployment in different configurations. Carriers can pick and choose any or all of the Suite's applications with the peace of mind that they work together today and in the future, as additional capabilities are required.
The Suite includes three collaborative underwriting applications:
FirstBest Underwriting Management System (UMS) - FirstBest's flagship solution combines a next-generation underwriting workstation and a business analyst workstation with a Web 2.0 agent portal for comprehensive underwriting workflow and real-time carrier-agency collaboration.
FirstBest Agent - A complete transactional agent portal that facilitates new business and renewals, and provides rich functionality for increased carrier-agency communication, including dynamic supplemental data, shared documents, notes, and email notifications.
FirstBest AppReader - An agency connectivity application for agent and underwriter form/image conversion to ACORD XML and instant upload to carrier systems, regardless of agency management system, and without proprietary networks or transaction fees.
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