Business Analyst-Enterprise Systems SeaMobile
THIS JOB HAS EXPIRED DEPARTMENT: Software Development
EXEMPT/NON-EXEMPT: Exempt REPORTS TO: Senior Director of Enterprise Systems
JOB CODE: LOCATION: Miramar, FL
GENERAL PURPOSE: The Business Analyst position will play multiple roles in the Enterprise Systems department. This
function provides the initial step in the process of delivering integrated business and information solutions. The role requires
the ability to develop and deliver presentations and to look for business opportunities that are used to develop detailed business
and pseudo-technical specifications. The position will be instrumental in the rollout and user adoption of new functionality by
leading the change management effort. This is a senior level IT position that consults with user organizations to determine
business requirements that support organizational objectives and works with developers to define the best solutions.
? Determines operational objectives by studying business functions; gathering information; evaluating output
requirements and formats.
? Defines end-to-end workflow processes and works with various departments to identify changes in roles and
? Identifies opportunities to improve systems and work processes by studying current practices. Designs potential
? Recommends controls by identifying problems and writing improved procedures.
? Defines project requirements by identifying project milestones, phases, and elements.
? Provides references for users by writing and maintaining user documentation and providing tier-1 help desk support.
? Leads the training effort for users in preparation to roll out new functionality.
? Prepares technical reports by collecting, analyzing, and summarizing information.
? Quality Assurance testing and coordination of user acceptance testing (UAT).
? Leads the change management effort to facilitate functionality deployment, organizational readiness, and user
? Capable of performing work with limited supervision.
? Other related duties/responsibilities as may be assigned.
NATURE OF WORK CONTACTS: Works under the supervision of the Senior Director of Enterprise Systems and interacts
significantly with the Software Development team. Significant interaction with the user community to define business
requirements, coordinate and oversee user acceptance testing, new functionality training, organizational readiness, and help
TRAINING AND QUALIFICATIONS:
? Post-secondary education in Business or Information Technology (or equivalent) with 5+ years industry experience
? Extensive knowledge of business issues and processes as well as IT resources and enabling technologies.
? Must be able to conduct needs assessments to identify business and marketing requirements to translate into a project
? Ability to look for business opportunities to streamline processes with automated solutions
? Ability to effectively manage multiple projects/tasks of varying complexities, meet deadlines and work well under
? Ability to work independently on strategic issues with users; capable of managing fairly complex projects
? Knowledge of accounting principles a plus.
? Possesses excellent organizational skills; adept at defining work flow processes; an initiative taker; has strong
communication skills, verbal and written.
This position requires heavy computer use. Normal office environment and interactions. Minimal US and International travel.
||Miramar, FL |
THIS JOB HAS EXPIRED