Business Analyst_FXBO_CS Wall Street Systems
Wall Street Systems Business Analysts are an integral part of the Client Services team. Their main role is to provide business application support, receiving and analyzing business issues from clients for the Wall Street Systems FX/Back Office product; finding and applying solutions to client issues; preparing customer and internal reports from our management and control systems.
As part of the Client Services team, the Business Analyst / Junior Business Analyst will be responsible for:
Providing business application support to the global Wall Street Systems FX/Back Office client base
Receiving and analyzing business issues from clients for the Wall Street Systems FX/Back Office product.
Finding and applying solutions to the client issues encountered within the Wall Street Systems FX/Back Office product
Liaising with secondary and tertiary support teams to expedite issue resolution.
To maintain precise and timely records of all issues.
Recognizing and escalating critical issues according to policy.
Providing in-office cover during US Holiday periods
Required Skills and Knowledge
Must be at least graduate level in Finance, Economics, Mathematics or Accounting.
Ideally some experience in the financial sector, preferably banking, front, middle or back office, not a pre-requisite for the junior positions.
Ideally candidates must demonstrate an understanding of financial products across Money Markets, Foreign Exchange, and Fixed Income, not a pre-requisite for the junior positions.
The candidate must be proficient in Microsoft Office, with an emphasis on Excel and general mathematical spreadsheet work.
Good communication skills, both oral and written in English.
Confident and able to operate independently within defined guidelines.
High levels of initiative and drive.
Ability to deliver first class customer service.
Although not mandatory candidates may have some understanding of database query languages.
Horsham, Pennsylvania, United States
||Horsham, PA |