Business Analyst - HR/Onboarding software SilkRoad Technology
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A great opportunity at a great company....see what we're all about!
At SilkRoad, it's all about the employees! It's all about the flexibility. It's all about the extras. It's all about growth (yours and ours). It's all about opportunity...to build your career with a leader. At SilkRoad, you can have a major impact on our clients, you can have an important part in our success, and you'll work in a great environment that's loaded with talented professionals. And this is your opportunity to join us. It's all here!
The Business Analyst supports RedCarpet (Onboarding and Life Event) product by designing and developing feature specifications to insure product functionality meets the business requirements.
Prepares accurate and detailed requirement and functional specification documents.
Researches business rules and business processes to ensure all business use cases are accurately represented.
Works with internal and external resources to collect information and design features.
Understands and evaluates upgrade procedures affected by specified changes.
Assists support units in resolving post deployment technical issues surrounding application behavior.
Supports the Product Manager in sales effort by providing technical sales support, interfacing with clients directly to demonstrate the benefits of SilkRoad products.
Supports the Product Manager in the creation of release notes.
Maintains a high level of integrity, courtesy, and respect while interacting with clients, co-workers, and business contacts.
Interacts with clients and assists them in understanding the implementation process across products.
Plans and leads multiple internal and external projects concurrently.
Acts as liaison and reviewer in creation of technical documentation.
SilkRoad technology, inc. provides software as a service (SaaS) solutions that significantly improve the talent within its more than 1000 customers across the globe. Through SilkRoad?s Life Suite, an integrated talent management solution, companies are able to hire better employees, identify high and low performers, drive a pay-for-performance culture and improve employee tenure. Our Life Suite solution set includes OpenHire, for recruiting management, RedCarpet for employee onboarding and life events, WingSpan for flexible employee performance management, GreenLight for learning management, Point and Eprise for Social Collaboration and Content, and HeartBeat for core Human Resources.
Founded in 2003, SilkRoad technology is a privately held company based in Chicago, IL, with offices around the globe. Our customers include a diverse set of industry leaders such as Allianz, Priceline.com and Crate and Barrel.
Ability to define, analyze, and document complex business processes.
Ability to gather and interpret relevant data and information based on customer or intercompany requests.
Demonstrated ability to work in a fast-paced, team based environment.
Strong organizational skills with the ability to prioritize and meet strict deadlines.
Detail oriented with excellent analytical and problem resolution abilities.
Ability to present and champion product changes to engineering, product management, and supporting teams to achieve approval of proposed changes.
Proficient with computer software and MS Office applications, including Word, Power Point and Excel.
Bachelor?s degree required, preferably in Business or related field.
Minimum of 3 years of experience in a business analysis role.
Talent Management industry experience and use of talent management software strongly preferred.
Project management experience preferred.
Bedford, Massachusetts, United States
||Bedford, MI |
THIS JOB HAS EXPIRED