Business Analyst SilkRoad Technology
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Human Resources Software
A great opportunity at a great company....see what we're all about!
At SilkRoad, it's all about the employees! It's all about the flexibility. It's all about the extras. It's all about growth (yours and ours). It's all about opportunity...to build your career with a leader. At SilkRoad, you can have a major impact on our clients, you can have an important part in our success, and you'll work in a great environment that's loaded with talented professionals. And this is your opportunity to join us. It's all here!
SilkRoad technology, inc. provides software as a service (SaaS) solutions that significantly improve the talent within its more than 1000 customers across the globe. Through SilkRoad?s Life Suite, an integrated talent management solution, companies are able to hire better employees, identify high and low performers, drive a pay-for-performance culture and improve employee tenure. Our Life Suite solution set includes OpenHire, for recruiting management, RedCarpet for employee onboarding and life events, WingSpan for flexible employee performance management, GreenLight for learning management, Point and Eprise for Social Collaboration and Content, and HeartBeat for core Human Resources.
Founded in 2003, SilkRoad technology is a privately held company based in Chicago, IL, with offices around the globe. Our customers include a diverse set of industry leaders such as Allianz, Priceline.com and Crate and Barrel.
Reporting to the Product Manager for OpenHire, our social recruiting software product, the Business Analyst will primarily be responsible for supporting the product?s strategic plan. As such, you will specifically assist the Product Manager in identifying the application?s functional requirements and ensuring they are successfully implemented. You will be responsible for documenting business requirements, reviewing technical specifications and test cases, assisting with problem resolution tasks, and working directly with support, implementation, development and quality assurance groups to achieve defined strategic objectives.
The Business Analyst will have an opportunity to provide an authoritative source of knowledge about the business and shape development of new features of the OpenHire system. The candidate should have experience with web based software applications. Working experience in the human resources industry as well as customer relationship management is preferred.
Work directly with the Product Manager to ensure strategic objectives are known;
Analyze existing features and identify areas for improvement;
Prepare documentation detailing product?s functional requirements;
Review technical specifications prepared by Development to ensure functional requirements are met;
Review test cases prepared by Quality Assurance to ensure use cases are accounted for
Perform user acceptance testing;
Work with Support, Training, and Services groups to provide guidance and information about product functionality.
Works well independently or within a group and can easily collaborate with multidisciplinary teams (e.g, Development, Product Management, QA, Implementation Services, Support, Training);
Self-motivated, organized and process oriented, able to work on multiple projects in parallel;
Excellent written and oral communication skills;
Self-motivated; fast learner,
Exceptional interpersonal skills.
Bachelor?s Degree, preferably in Business, Human Resources or Computer Science, or equivalent work experience;
Minimum of one year of experience in an analytical role;
Experience writing detailed specifications including swimlanes, flow charts, wireframes/ mock-ups, and use case documentation.
Experience in web-based enterprise solutions a plus;
Background in human resources business processes and human resources software;
Experience with globalization requirements for software.
||Jacksonville, FL |
THIS JOB HAS EXPIRED