Business Analyst Shazam
THIS JOB HAS EXPIRED Shazam connects more than 350 million people, in more than 200 countries and 33 languages, to the music, TV shows and brands they love. Every month another 10 million people embrace Shazam. All this makes us the world?s leading media engagement company. It?s an amazing app, available now on all major app stores and platforms. And we?re always looking for new and innovative ways to delight our users.
It all started in 2002, even before the advent of smartphones. Shazam launched a simple service designed to connect people in the UK with music they heard but didn?t know. Since then, Shazam has become one of the world?s most recognized mobile consumer brands and one of the Top Ten most downloaded apps on iTunes App Store.
Music is at the core of Shazam?s DNA as we enable people to discover, explore, buy and share. And now, Shazam is also a great TV companion app, bringing together people and entertainment in a variety of ways. Our work with music labels, TV program producers and broadcasters ? as well as with every major platform and carrier worldwide ? has been recognized with industry awards. Shazam helps people engage more deeply with what they?re listening to. And, now with Shazam for TV ? which works with all TV shows and events in the US, and select TV ad campaigns in over a dozen countries around the world that include our on-air call-to-action ? Shazam helps connect viewers to exclusive information and special offers on their favourite TV shows and advertised brands.
Shazam is privately held with corporate headquarters in London and US offices in Menlo Park, New York, Los Angeles, San Diego, Chicago, and Seoul, Korea.
We are looking for an experienced business analyst with a passion for entertainment, apps and social media to help drive informed business decisions for Shazam. You will enjoy access to vast amounts of data, tools and infrastructure, and the ability to see your insights turned into real products and business impacts on a regular basis.
This role will serve as a business intelligence, analytics and problem solving specialist, responsible for integrating and analyzing data from multiple sources, including quantitative and qualitative sources. The individual will gain exposure to many areas of the company including finance, business development, marketing, pricing, product management, product development, account management, data warehousing, and information technology.
This role is not a systems analyst role ? i.e., setting up data warehouses and systems, managing business and technical requirements to enhance these systems. This role would essentially be a super-user of the company?s systems and data sets that we do have to conduct analyses, forecasting and data-driven problem solving.
This role will be based in Menlo Park, CA and reports to the Manager, Marketing Research and Analytics, in Menlo Park, CA.
Responsibilities & Deliverables
The following are the key responsibilities and deliverables expected of the successful candidate.
Work closely with Marketing, Product, Sales, Business Development, Engineering and the executive team to generate insights, solve problems, and inform business and product decisions by transforming data into knowledge.
Work with functional teams to understand key measures and goals for each; providing a roadmap for developing insights from metrics, data and reporting to drive achievement of those goals.
Work with the data services team to define the data structure required to provide insights.
Apply your expertise in data mining, problem solving, quantitative and qualitative research, and the presentation of data to surface new insights for the business. Ensure business decisions are sound and data-driven.
Lead qualitative research projects, which will include web and mobile browser-based surveys and in-person and focus group research on occasion.
Conduct regular and ad-hoc analyses for daily operations, as well as for key departmental and company initiatives and strategies. Examples include the following: market segmentation analysis; database marketing analysis; return on investment for product initiatives; customer valuation; etc.
Function as a power user of our business intelligence platforms.
Rapidly develop a thorough understanding of our data collection methods
Work with product and data warehousing teams and business end users to understand reporting requirements.
Contribute to executive team management reports and dashboard, and monitor the validity of the data being reported.
Qualifications & Experience
This job requires the following qualifications and experience.
Minimum of 6 years experience in similar data-centric problem solving roles, ideally with experience in mobile apps or internet services
Extensive business modelling experience, demonstrating understanding of tying metrics and financials to key business decisions
Outstanding body of work demonstrating high quality, innovative deliverables and an exceptional understanding of consumer mobile and internet behaviour
Project management experience, especially coordinating/managing multiple projects at the same time. Candidate should have the capacity to develop a clear understanding of the business needs and translate them into relevant data queries to inform direction and strategy.
Understanding of prominent Web and mobile platforms. Some experience in internet and mobile measurement preferred.
The ability to communicate the results of your analyses in a clear and effective manner, including strong experience presenting and collaborating with cross-functional teams, with executive management, and with partners and other external parties in a professional and polished manner
BA/BS/MS degree, with background/experience in statistics, mathematics, economics, and/or engineering preferred
Expertise in Excel and Microsoft Office applications, knowledge of SQL, Business Objects, Hadoop preferable
||Menlo Park, CA |
THIS JOB HAS EXPIRED