Business Analyst - Professional Services (NT) Health Market Science
THIS JOB HAS EXPIRED
The HMS Professional Services group immediately seeks a Business Analyst to gather and maintain business and functional requirements and support data management solutions for our pharmacy, government, and PBM clients. The Professional Services Business Analyst will engage as a knowledgeable analyst on prescriber eligibility, data management, and data remediation projects. The Business Analyst will work with development and support teams to gather and evaluate client business requirements and facilitate generating functional requirements and solution build specifications. The Business Analyst will use templates, standard processes, and guidelines to leverage proven techniques and tools throughout client implementations and support operations. This role will also support the sales process as well as build and maintain client relationships.
The Professional Services Business Analyst will possess the key capabilities of a business analyst and data analyst, and QA analyst while possessing project management skills, including but not limited to:
Managing business requirements throughout the life cycle of a client engagement or contract
Extracting, analyzing, and preparing data sets using Oracle SQL, MS Access and Excel
Maintaining timelines, milestones, issues logs and action items lists
Developing and executing use cases and test cases
The Business Analyst must also be highly organized, detail-oriented, and customer-focused with the ability to manage multiple priorities and comfortable with operating with minimal direction in a highly-dynamic, timeline-driven, fast-paced, regulated environment.
Primary responsibilities will include:
Executing all components of a project including product implementation and delivery, quality assurance and SLA maintenance
Gathering, documenting, reviewing, and tracing business requirements with internal and external stakeholders
Design and conduct test cases for change requests and data deliveries
Providing a high-level of customer service to business and technical users of HMS products
Developing and maintaining strong relationships with assigned clients
Developing and maintaining strong relationships with Sales, Professional Services, and other operational teams.
Establishing proficiencies with HMS product offerings necessary to support HMS?s products and services
Working with support resources to understand specific customer issues and provide guidance and instruction on system functionality related to new software releases and data deliverables
Other tasks that will be required:
Preparing data administration documentation and solution user guides
Providing feedback and input on product enhancements and potential new offerings
Identifying new and incremental business opportunities with assigned clients
Assisting in the development and maintenance of quality assurance processes
Any other ancillary tasks assigned by the company from time to time
Key Competencies:
Ability to assess and prioritize customer needs and root causes to problems
Ability to structure and facilitate meetings with a variety of functional groups and stakeholders
Ability to motivate team members to elicit requirements and gain approvals
Strong data manipulation and data analysis skills
Knowledge of database structures, normalization, de-normalization and entity relationships
Good communication and problem-solving skills
Possess high organization and detail with the ability to manage multiple priorities, adjust to changing work priorities, and drive project tasks to completion
Demonstrated strong oral and written communication skills
Effectively communicate with both technical and non-technical users at all levels of an organization (internal and external)
Ability to work both independently as well as a team.
Job Requirements:
BA/BS degree required (business, information technology, or equivalent major preferred)
2+ years experience specifying business and functional requirements for or administering a commercial customer MDM, data management, or aggregate spend solution
2+ years experience performing data analysis in an enterprise relational database environment such as Oracle, Sybase, MS SQL Server, or MySQL
Strong competency with MS Office Suite including:
MS Visio for workflows and data flow diagrams
MS Access and MS Excel for data analysis, manipulation , and delivery
At least one full project cycle in one of the following roles: Business Analyst; Data Analyst; QA Analyst or Data Testing Specialist
Life Sciences industry experience preferably working with customer master or other MDM systems, data warehouses, data marts, analytics, business intelligence, or reporting systems
Working knowledge of prescriber/provider data sources (e.g., Health Market Science, IMS Health, Wolters Kluwer Health)
Previous report development and data analysis experience, preferably with healthcare data such as provider profiles, medical coding, physician spend, script and/or outlet data
Demonstrated skills using an SDLC or PMLC methodology
| Location: |
2700 Horizon Drive
Suite 200
King of Prussia, PA 19406
United States
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THIS JOB HAS EXPIRED