Business Systems Analyst - Salesforce Mindbody
THIS JOB HAS EXPIRED MINDBODY?s IT/Engineering team is seeking an experienced Business Systems Analyst. This is a full time position in IT/Engineering supporting our Salesforce.com implementation.
You must possess a deep knowledge of Salesforce.com as well as broad experience with SaaS platforms and customer relationship management. This role partners closely with the Data Management, Sales, Customer Service, and Finance teams at MINDBODY.
Bachelor?s Degree in MIS or related field.
3+ years of business system analysis experience supporting sales departments, including process and use case documentation
3+ years administrating and supporting Salesforce.com, including report and dashboard development.
Salesforce.com Admin Certification (201) required; Advanced Admin Certification and Developer Certifications are highly desirable.
Experience with sales and subscription billing packages such as Zuora a plus.
Experience with related languages: SOQL, Apex and the Force.com platform.
Track record of having implemented, enhanced and supported an enterprise-class technology system, including planning, analysis and design, configuration, development, data migrations, system testing, cutover planning, and production support
Excellent understanding of Sales and IT business processes
Excellent oral and written documentation skills
Experience with business process re-engineering
Provide primary administrative, analysis, and support of Salesforce.com
Define and document processes, capture functional requirements, assess technology solutions, generate use cases, create functional designs, document training plans, analyze data migration needs
Analyze long term requirements for corporate systems and make recommendations and proposals for implementing technology strategies
Able to quickly learn new technologies, think out-of-the-box to find creative solutions, and communicate to both technical and non-technical audiences
This position requires that you be a self-starter with the ability to take ownership of multiple complex tasks and projects
||San Luis Obispo, CA |
THIS JOB HAS EXPIRED