Call Center/ Pharmacy Project Manager Genoa Healthcare
THIS JOB HAS EXPIRED Job Description:
GENOA HEALTHCARE is a nationwide, leading provider of pharmaceuticals, services and information to persons diagnosed with mental illness and other chronic health disorders. We are a rapidly growing and successful organization with a strong reputation in servicing the mental health community via a network of clinic pharmacies housed within mental health agencies throughout the United States. Wed seek a Project Coordinator/Call Center Manager that will be responsible for monitoring and tracking a variety of projects/initiatives and will ensure that projects are successfully delivered to support Genoa?s goals and objectives.
Major Duties & Responsibilities:
Works with all team members to create the overall project schedule.
Documents objectives, roles, and responsibilities for each member of the Project Team.
Monitors and summarizes progress of project and tracks actual hours worked on each project
Maintains the project schedule and performs weekly updates against a base-lined schedule.
Provides feedback to project members throughout the project lifecycle
Prepares reports for management regarding status of project.
Works directly with management to ensure appropriate resources are assigned to the project.
Assumes responsibility for the escalation and resolution of issues and risks which may negatively affect the project?s scope, schedule and/or budget.
Resolves issues elevated from the project team and seeks direction as needed
Educational or Skill Requirements:
Typically 2 years pharmacy projects experience required
Must be able to supervise and motivate a team of upto 12 people
Must have Excel Training and knowledge
Must have good organizational experience
Must have project management and call center exprience
Healthcare/Pharmacy experience is highly preferred
Proficient in MS Office applications
Ability to work effectively and negotiate with co-workers and clients in a professional manner
Strong leadership and communication skills
Ability to travel (if and when needed)
||Fort Thomas, KY |
THIS JOB HAS EXPIRED