Care Manager Associate (On-call) LivHOME

Job Summary:
In alignment with company mission, vision and values, the Care Manager Associate improves client satisfaction and retention, and enhances Care Manager efficiency by providing field support and administrative support as needed.

Essential Duties & Responsibilities:
At the direction of the Care Manager and per the Plan of Care, conducts home visits to ensure client needs are being met, including petty cash management, home safety checks, review of medication program, etc.
Ensures appropriate implementation and understanding of the Caregiving Plan by In-Home Staff; advises Care Manager of needed modifications.
Communicates with Care Manager and Internal Resources Group about emerging caregiver issues, concerns or needs.
May perform new In-Home Staff introduction and orientation at the start of care.
Counsels, coaches and evaluates performance of In-Home Staff.
Provides one-on-one and group training to ensure optimal performance of In-Home Staff.
Ensures In-Home Staff perform work safely and within the scope of their position, informing Care Manager of any issues.
Documents and updates activity in multiple systems to ensure compliance with company protocols.
On-call status helps ensure response to concerns after business hours.
Provides general office support as needed.
Other duties as assigned.

Knowledge and Skill Requirements:
1-2 years of experience in a home care or elder care environment preferred.
High school diploma or equivalency required; higher level of education preferred.
PC literacy required.
Ability to work in a team environment required.
Excellent written and verbal communication skills required.
Valid drivers license and proof of current auto insurance required.

We offer a competitive compensation package including monthly bonus potential, medical and dental benefits and 401(k) Plan with company match.

Location:	Houston, TX United States