Cerner Practice Director Vitalize Consulting Solutions
THIS JOB HAS EXPIRED DESCRIPTION
Vitalize Consulting Solutions, Inc. (VCS), an SAIC company, provides a wide variety of clinical, business and IT solutions for healthcare enterprises across the country. Our comprehensive range of programs and services includes system implementation and optimization, custom reporting, technology and integration solutions, education and training for Ambulatory, Epic, Allscripts, Siemens, Cerner, MEDITECH and McKesson solutions. Our project management portfolio not only includes PMP certified healthcare professionals but also a robust web-based implementation methodology toolset.
Senior Management at VCS each brings an average of over 25 years of practical healthcare and IT experience to add to the total delivery package. The key to our profitable growth is our integrity, knowledge and belief that if VCS provides a positive environment in which our over 550 employees can contribute and grow and that the quality of work delivered to our customers will exceed their expectations.
Our consultants, most with certifications, professional clinical backgrounds and advanced degrees bring hundreds of years of healthcare industry experience to the table with an average of over 15 years in their respective practice specialty. Experience makes us uniquely aware of the human dynamics of each project.
We have an outstanding culture and stay true to our mission and values, as seen on our website. Opportunities exist for career growth in our professional, flexible and fun office environment. We have new hire orientation, performance management process, employee satisfaction survey and much more. We are all very passionate about what we do and it shows across all departments and positions.
The Practice Director (PD) is the business manager accountable for the financial performance of their vertical; those responsibilities extend from the development of the budget to their practice?s overall results. The PD is responsible for identifying growth opportunities and developing packaged solutions and offerings to react to their changing market. Lastly, the PD is obligated to create and sustain a virtual team environment in which the highest quality consultants can be satisfied and successful.
This position will be remote with travel. Please submit your resume timely only if you meet all job requirements listed.
Minimum eight years of healthcare implementation and consulting combined experience.
Minimum of four years of sales support, account management, and client management experience.
Minimum of four years of management experience, specifically at a manager or director level within a healthcare, consulting or vendor organization.
Possesses understanding of business acumen related to financial statements
Ability to travel as required to client sites and other company-sponsored events
Prepare revenue, direct profit and utilization budgets on an annual basis with monthly performance reviews, reconciliation, and justification as needed
Analyze and understand all business metrics including but not limited to actual rates, utilization and headcount by employee type
Constantly consider changing marketplace to identify future growth opportunities or necessary course corrections
Sales / Marketing / Business Development Focus
Schedule all client-related meetings and activities in CRM and update upon completion
Provide trip reports for client meetings/activities and post to CRM
Actively support sales initiatives and provide a regular summary of any hot pipeline opportunities/issues
Assist with and perform business development activities, analysis and special projects, e.g. RFP and RFI responses
Responsible for the development and completion of all Marketing Collateral related to respective practice services and operations
Participate in Client Interviews and provide direct feedback to the consultant following each interview
Participate in Internal/External Kick off Meetings
Administer and send New Project Announcements and Extension Project Announcements
Negotiation business relationships and pay rates with subcontractors
Collaborate in developing growth and profitability strategies for the organization
Edit and approve marketing collateral to support sales goals
Manage all partner and subcontractor relationships
Provide support to Resource Manager (s) with their role and responsibilities
Supply professional development guidance to and growth opportunities for Resource Managers
Conduct and perform Consultant interviews, make hiring decisions, and assist with the new hire process
Plan and conduct monthly team calls; prepare agenda, schedule time, and ensure team participation.
Approve consultant promotion applications within career management guidelines
Coordination and execution of engagement extensions and appropriate bench management
Demonstrate effective communication, presentation and professional skills
Ability to communicate effectively with client executives, up to the VP and CIO levels
Excel in presenting complex information and data in simple terms
Demonstrate sound negotiating skills
Deliver verbal and written communications across various styles and different client cultures
Demonstrate excellent interpersonal and communication skills. Conduct customer conferences and assist sales with their communications
Communicate project status on a regular basis to management and maintain a repository of project documentation
Provide project level coaching to team members to achieve a higher level of performance on assigned tasks and/or executing group objectives based on senior management directives
Represent VCS in management meetings. May be required to present our direction and philosophies to customers
Develop, coordinate and conduct conferences, seminars, and meetings as assigned
Creativity and Innovation Skills
Nurture and channel creativity in others
Be a role model for creativity and innovation
Manage client expectations
Reassure clients of the value in the solution and the processes to achieve it
Display a passion for business and technical improvement for both VCS and the client
Meets educational objectives as defined by direct manage to include technical, application, and professional development
Contribute to the continuous improvement of VCS practices through the generation of ideas, suggestions and actively participate in meetings and education sessions.
Identify additional solutions and out of scope services.
Recommend and document suggested product direction and participate/conduct meetings where product direction is discussed
Be passionate in pursuit of business or technical excellence
Create clarity of purpose in ambiguity
Think strategically, balance long and short-term priorities
Work effectively over a wide range of activities
Be change oriented and introduce certainties in times of change
Educate others in your area of expertise
Inspire many people to believe in themselves
Develop and share a vision for the work at hand, communicating it in a way that invites contribution from others
Be an astute judge of an individual's motivators and abilities to contribute
Plan and manage one's own succession
Provide strong leadership and support to project
Manage through key staff changes
Manage expectations at all levels
Lead others to produce client solutions
Achieve success through others, balancing personal and team priorities
Lead major proposal efforts
Network with customer base to identify new business opportunities
Create strategies to win business in new markets or current accounts
Participate in contract negotiations and influence the buy decisions
Attract top candidates with high leverage potential
Author articles and white papers for publication in national journals and periodicals
Create new opportunities and programs to put VCS in public view
Present at external seminars and healthcare events
Maximize retention within the business unit
Be nationally recognized in your area of expertise
Consistently performs as a lead player on small, medium, and large-scale engagements
Assist with the marketing and bid process. Assist with educating prospective new business customers on the VCS Methodologies.
Identify, justify and sell additional solutions and out of scope services.
Motivate subordinates to exert the effort necessary to attain organizational goals
Be politically astute
Develop and maintain partnerships with clients
Relate business needs and technical options
Encourage contributions from others
Ensure client satisfaction
Positively influence client thinking
Establish excellent relations with client?s management
Play a lead role in influencing client expectations in their area of responsibility and beyond; negotiate client acceptance of deliverables
Establish and maintain quality executive relationships
Provide and execute team-building exercises for customers and employees as needed
Achieve a high level of customer satisfaction through consistent high quality outcomes as measured by quality reviews and satisfaction surveys
Represent VCS in high-level management meetings. May be required to present our direction and philosophies to customers
||500 North Walnut Road |
Kennett Square, PA 19348
THIS JOB HAS EXPIRED