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Channel Support Engineer Dorado Software
Your primary responsibilities will be to support channel partners in all technical aspects of their sales process including RFI/RFP, meetings, presentations, demonstrations, lab-trials and installations. The Channel Support Engineer must have excellent customer relationship skills as well as networking knowledge. The position is the primary link between our channel partners, customers and our product line.Responsibilities will include but not be limited to:
Demonstrating, presenting and articulating overall product solutions, features, and benefits
Manage and expand our existing customer base by developing technical and professional business relationships with Channel partners
Develop and deliver custom presentations and demonstrations in a professional manner by:
Understanding the customer's technical needs and requirements
Developing proposals for customers on technical products and services
Supporting and/or performing lab trials and proof-of-concept to clients, OEMs, users, partners
Support partner marketing programs and activities
Proactively contacting channel partners to develop long-term relationships and follow up on opportunities
Developing technical presentations and workshops
Maintain and document your customer interaction and activity using our web-based sales automation tool
Maintaining up-to-date awareness of activities, industry trends & competitive products
Qualifications
We are seeking goal-oriented and energetic individuals with the desire to make partners happy. The successful candidate will possess a strong work ethic with a professional attitude and personal motivation for success. In addition, we are looking for candidates with;
2+ years of relevant technology or software industry experience
Exceptional written and verbal communication skills
Ability to communicate effectively with a technical audience
Motivated to have an positive impact on our products, our company, our partners and our customers
Highly flexible and motivated individual, with outgoing personality and positive attitude
Well organized and detailed oriented
A Bachelor's degree is preferable, however equivalent field experience with the right background with the desire and ability to learn is possible.
Excellent customer relation skills
Ability to travel if requested
Hold a credit card and valid driver's license
Pass a background check and drug test
Benefits:
Competitive base salary
100% employee-paid Medical/Dental benefits
Casual, friendly and professional atmosphere
Opportunity to advance with a market leader
| Location: | 15 Plaza Drive Folsom, CA 95630 United States |
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Dorado Software
Investors: Insight Venture PartnersAll Jobs: at Dorado Software
| Web Site: | www.doradosoftware.com |
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| Headquarters: | 15 Plaza Drive Folsom, CA 95630 United States |
| Industry: | Software |
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