Chief Operating Officer Bauer's Intelligent Transportation
The Chief Operating Officer will offer the following:
The successful candidate will be a well-rounded operations executive with a proven general management approach and a demonstrated track record of success in developing and implementing a strategic operating plan resulting in significant bottom line results. Proven experience managing the growth of a transportation operation will be important.
The Chief Operating Officer is responsible for managing all hands-on operational and business aspects of the company and assists the CEO in the aggressive and successful growth of the company. The COO provides the leadership, management and vision necessary to ensure that the company has the proper operational controls, administrative and reporting procedures, and people systems in place to effectively grow the organization and to ensure financial strength and operating efficiency.
Roles and Responsibilities:
Specifically the Chief Operating Officer will reside within a commutable distance to San Francisco and he/she will:
Develop a long-term and short-term business plan to optimize the current capacity of the Company's operations to strengthen the business pipeline including identifying opportunities to negotiate long-term contracts with current and potential new clients.
Be responsible for the P&L as well as the growth of the business. He/she will also be responsible to maximize the bottom line.
Develop a team capable of achieving ambitious business goals while maximizing client satisfaction.
Establish and maintain personal contact with key clients. Keep abreast of major competitive activities, as well as economic and industrial developments, which are likely to impact the business.
Seek ways of expanding revenue including development of new markets which will contribute to longer-term strategic objectives.
With a "Lean" mindset, evaluate current operations processes and introduce process improvements with a focus on producing and delivering quality service.
Ensure service level agreements and contracts are executed per specifications, and vehicles are available in a timely manner to meet the Company's clients? demands. Maintain customer-satisfaction service rates of 95% or better.
Infuse appropriate "best-in-class" disciplines and processes into the operations with equal focus on developing the level of operations talent within the organization.
Manage the budget and overall financial performance of the Company.
Plan, develop and implement strategy for Operational Management, Business Development and Sales/Marketing Teams to meet organizational performance plans and budgets.
Responsible for driving the company to achieve and surpass sales, profitability, cash flow and business goals and objectives as established by the Board and CEO.
Responsible for the measurement and effectiveness of all processes internal and external. Provide timely, accurate and complete reports on the operating condition of the company.
Spearhead the development, communication and implementation of effective growth strategies and processes.
Collaborate with the management team to develop and implement plans for the operational infrastructure of systems, processes, and personnel designed to accommodate the rapid growth objectives of our organization.
Motivate and lead a high performance management team; attract, recruit and retain required members of the executive team not currently in place; provide mentoring as a cornerstone to the management career development program.
Foster a success-oriented, accountable environment within the company.
Areas of Responsibility:
Sales & Marketing
Safety and Training
Strong operational experience: has worked in a senior management role for 10+ years in a transportation, transit or school bus organization with progressive experience leading to at least three years experience in operational/administrative management.
Managed operations and P&L responsibility for a $100 million+ operation.
A demonstrated business leader who speaks the language of the transportation industry.
He/she will be viewed by both the operations team and the Company's leadership team as a proven business leader in operations.
An ambitious, decisive, technically competent leader, who is results driven, has a natural competitiveness and operates with a sense of urgency.
Experience with "best-in-class" processes relative to quality and efficiency in a service industry.
Strong communication skills (both oral and written) and capable of working effectively "on the shop floor" as well with clients. Ability to manage effectively both upward and downward.
Must be entrepreneurial, bright, articulate and able to challenge management to think beyond conventional wisdom within the current business paradigm. Must also have the courage-of-conviction to articulate his/her perspective when presenting a valid, documented point-of-view.
Must have strong analytical skills along with a bias for action.
Must have a sense of urgency to appropriately tackle initiatives that offer the greatest opportunity to expand the business and improve service efficiencies for the facilities.
Strong management skills including planning, organizing for results, leading and evaluating people, and controlling projects for both effectiveness and efficiency.
Must have demonstrated ability to be a strategic thinker and experienced at developing plans for short and long-term results.
Able to multi-task and drive operations in a 24/7 environment.
Adaptable to changing schedules and a passion for delivering excellent service.
Ability to work 50+ hours per week.
Bachelor?s Degree required, MBA preferred.
Computer skills required (Word, Excel, Outlook, and PowerPoint).
Ability to travel on Company business as required, up to 50% of the time.
||San Francisco, CA |