Cisco UC Engineer All Covered
All Covered, a division of Konica Minolta Business Solutions is focused on enabling the success of small businesses through the effective use and management of technology.
The priority focus of the Sr Cisco Unified Communication Engineeer is on client project implementation. By applying deep technical skills, ensure successful rollout of client projects involving development and analysis of technology environment.
Senior Network Engineer with a Voice Specialization required to deliver Network and Voice solutions to a range of client environments. Also act a top level escalation resource for support of deployed environments.
- Building High-level architectural designs for Client Core Networking and Voice Solutions.
- Converting High-level designs into detailed Scopes of Work and Deployment Plans.
- Hands-on implementations of the Core and Voice infrastructures.
- Network analysis and enhancement of system performance and quality.
- Troubleshooting and managing break/fix issues for assigned clients.
- Create and maintain customer documentation and incident details within internal ticketing systems.
- Recognizing when to escalate and/or to ask for assistance from team members.
- Articulating technical information clearly and simply to non-technical people.
- 3 ? 5 years progressive technical experience developing and delivering Cisco Network and IP Telephony Infrastructure Solutions.
- CCNP - Voice Certification
- Ability to understand business issues and to clearly explain technical alternatives to senior business decision makers.
- Effective communication, listening, and written skills.
- Outstanding support and customer service skills.
- Team player with strong interpersonal skills and ability to effectively work with sales and technical team.
- Demonstrated ability to manage multiple initiatives concurrently.
KONICA MINOLTA OFFERS:
- Competitive salary.
- Outstanding benefits package (incl. medical, dental, life insurance)
- 401(k) plan with matching company contribution
- Excellent holiday/vacation plans.
- Tuition Reimbursement Program.
- Employee Referral Bonus Program.
- Ongoing professional development training.
- State-of-the-art office products.
- Visible, exciting work supporting the sales of cutting edge technology and workflow solutions.
All Covered is a Gold Certified Microsoft Partner.
||Waltham, MA |