Client Onboarding Engineer Acquia
Acquia is looking for Drupal hosting experts to join our client onboarding team to help us provide exceptional service to our growing customer base, which includes Fortune 500 clients and government agencies.
We need smart, focused and determined individuals who have a proven ability to listen, read between the lines, and diagnose and solve problems efficiently. You get to advise and assist Acquia customers on how to transition their existing websites to Acquia's cloud hosting platform.
You will join a dedicated team of onboarding technicians and engagement managers; helping customers all over the globe overcome obstacles related to website hosting transitions. As part of that team, you will work directly with our customers and partners to resolve issues, develop and maintain excellent customer relationships, work with Acquia?s team of top Drupalists to consult or resolve issues, and contribute to making Acquia even more awesome.
Passion for the web, open-source development, and for helping us build a hot and growing start-up
Experience installing Drupal 6 and Drupal 7 on LAMP (familiarity with Drupal 8 a plus)
Experience with a variety of file transfer clients
Experience with SSL certificates
Experience using Git (familiarity with Subversion a plus)
Comfortable using a Linux command-line interface on a routine basis
A compulsion for creating order out of chaos, and a penchant for turning over all the rocks and resolving issues thoroughly
Aptitude for building, configuring, and troubleshooting a variety of Drupal site recipes (complex sites, multimedia, social networking, brochure sites, etc.)
Excellent interpersonal and communication skills
Bachelor's or Master's degree in computer science or related discipline preferred
||Burlington, MA |
We are a new software company that will provide value-added software products and services for the Drupal social publishing system
Shipping Product Investors: North Bridge Venture Partners
, O'Reilly Alphatech Ventures
, Sigma Partners All Jobs: at Acquia
|Headquarters:||150 Presidential Way|
Woburn, MA 01801
|Company Profile:||With over two million downloads since inception, Drupal is used by web developers worldwide to build compelling websites. Diverse organizations use Drupal as their core social publishing system, including media companies, non-profit organizations, publishers, and many others.
Acquia plans to accelerate and extend market adoption of Drupal by advancing the core technology and offering value-added software products and network services that dramatically speed deployment and reduce risk.
Our founders are Dries Buytaert, the original creator and project lead of the Drupal open source web content management system, and Jay Batson, previously founder and CEO of Pingtel.|
Support Acquia with Social Media services