Client Relationship Manager II (Wholesale) EverBank Financial
THIS JOB HAS EXPIRED We are delighted that you have chosen to explore the career opportunities available with EverBank!
Works closely with CRM III, correspondents and account executives to take files from imaging to closing. Performs daily tasks related to lock extensions, renegotiations and repricing. Answers questions about loan programs, pricing, website usage, and loan process. Manages pipeline with AE through use of daily reports to ensure loans are active and rates are locked per policy.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
? Provide support to newly approved Correspondents on how to successfully submit files to EB. Works with existing clients to provide remedial training as needed. Provides feedback on loan packaging, RESPA and loan quality.
? Monitors and responds to the appraisal queue action items.
? Educates the brokers on the use of pricing scenario tools, rate locks and status, and how to handle expirations/extensions.
? Must be able to process multiple files within pipeline, all at different stages of the approval process.
? Take responsibility from start to finish of all files within pipeline.
? Manages daily pipeline report, calls out on loan status (i.e. locks expiring, loans not yet received, conditions not yet received. Initiates loan termination after 60 days of inactivity. Follows up on all suspended and countered loans, HPML, ARM and various other daily reports
Minimum Qualifications (Knowledge, Skills and Abilities)
? Must hold general understanding of all the areas of the mortgage industry. Must have knowledge of Conventional Financing. FHA/VA a plus
? General working understanding of closing and title procedures
? Must have working understanding of all Fannie Mae and Freddie Mac guidelines
? Must have full working knowledge of the appearance of all conventional processing forms
? Good communication skills with ability to multi task with internal staff, outside AE and 3rd party originator
? Strong organizational skills and an attention to detail with ability to function in a fast pace, stressful environment
? Strong leadership skills and ability to prioritize
? Basic computer skills
TRAINING AND EXPERIENCE
? College degree preferred or equivalent mortgage experience
? 3 years of mortgage experience, processing experience a plus
? Customer service, problem resolution skills
Pre-Employment Screening Includes:
? Credit Check
? Criminal Background Check
? Drug Screen ? after offer of employment is extended and before start date
? Past Employment Verification
? Social Security Verification
Note: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified, and they may change at any time.
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EverBank is an equal opportunity employer. No employee or applicant for employment will be discriminated against because of race, color, religion, national origin, physical or mental disability, age, gender, sexual orientation, genetic information, veteran?s status, or status as a disabled veteran or veteran of the Vietnam era.
EverBank is not seeking assistance or accepting unsolicited resumes from search firms for employment or contractor opportunities. Regardless of past practice, all resumes submitted by search firms to any employee at EverBank via e-mail, the Internet, or directly to hiring managers at EverBank in any form without valid written search agreement executed by the VP, Talent Acquisition for that specific position will be deemed the sole property of EverBank, and no fee will be paid in the event the candidate is hired by EverBank as a result of the referral or through other means.
||8100 Nations Way |
Jacksonville, FL 32256
THIS JOB HAS EXPIRED