Client Service Account Manager - West Coast Vizu

Description
Vizu, an innovative technology company, is seeking a confident, self driven Client Service Account Manager experienced in all aspects of digital advertising.
Vizu is the fastest growing provider of real-time effectiveness metrics for brand advertising campaigns. We are looking for a smart, driven, innovative person to become part of our Client Services team, leading our west coast account management efforts.
Our Client Services mission statement is to enable our customers to derive exceptional value from our solutions by teaching them to elicit actionable insights from our brand lift surveys. You will be on point for driving adoption and usage of Vizu Ad Catalyst in our customer base while providing world-class customer service, with the ultimate goal of increasing revenue from existing customers. Partnering with our ad ops team, you will be servicing clients that primarily include west coast based advertising agencies, ad networks, and publishing firms. This is a key role with great growth potential and ability to influence a number of different factors, including product, business development and operations this isnt the same-old account management position that youve seen at other companies
Key Responsibilities

- Acts as primary point-of-contact for Client.
- Leads day-to-day management and optimization of client campaigns.
- Partners with ad ops team to deliver superior customer experience.
- Partners with sales team to move new customers from trial to repeat business.
- Teaches our clients to interpret the results of our brand lift studies and leverage them in their business
- Leads account penetration, adoption and usage to achieve account growth targets.
- Proactively finds new ways to build the clients businesses and to grow accounts.
- Masters and maintains knowledge of client's business, competition, and latest industry news and trends. Monitors billing and collection process for accuracy and timeliness.

Minimum Requirements

- Bachelors degree, 3-5 years previous client services / account management experience, 2+ years in the media industry.
- Understanding of the overall media and measurement/analytics landscape online advertising and marketing trends.
- Experienced with running/overseeing online advertising campaign and media operations.
- Day-to-day client management experience.
- Strong project management skills.
- Strong quantitative skills.
- Extremely organized and highly motivated.
- Excellent verbal/written communication skills.
- Experience giving presentations to clients.
- Word, Excel, PowerPoint skills
- Experience in the usage and operations of ad serving technologies, primarily DoubleClick for Advertisers, a plus.

The ideal candidate will also have:

- MBA
- Strong media industry network
- Managerial experience - while this initially an individual contributor role, it has the opportunity to grow into a management role as our business grows previous managerial experience therefore desirable

Compensation:
Competitive salary based on experience, skills and qualifications
Health Benefits
Retirement Plan
Employee Stock Option Plan
Miscellaneous:

- U.S Citizens and Green Card Holders only; no sponsorship provided
- Relocation will not be considered
- No phone call from candidates.

Location:	San Francisco United States