Client Service Director Activate Networks
THIS JOB HAS EXPIRED Activate Networks seeks an individual with 5 - 10 years of experience in client service. The
position is client facing and requires the following skills:
? Excellent written and oral communication skills
? Attention to detail
? Ability to understand and anticipate client need
? Project and people management without authority
? Self-assurance and composure under pressure
? Ability to understand complex concepts
? Ability to communicate complex concepts
? Displays professionalism at all times
? Demonstrates sense of urgency to obtain high quality results for the client
? Ability to work well with teams and learn new skills in a fluid, entrepreneurial
Experience in Healthcare, Healthcare Claims Data or Pharmaceutical industries would be an
? Manage client projects from initiation through delivery and post delivery follow-up
? Insure client satisfaction and referenceability for Activate Networks
? Manage and resolve issues representing Activate Networks best interests.
? Determine and manage servicing needs from Product Management and Technical
? Continually seek opportunity for revenue growth
Anticipated travel is 2-3 times per month.
Location is Activate Networks corporate offices in Newton, MA. Position works closely with,
and reports to, Activate Networks? Vice President, Client Services.
Activate Networks provides:
? Competitive base compensation with bonus potential
? Comprehensive benefits
? Ability to help create and mold the Client Service function in a highly entrepreneurial
companyAbout Activate Networks, Inc.
Activate Networks Inc. enables organizations to unlock the commercial value of their customer,
prospect, and employee real-world social networks.
Activate Networks maps, analyzes, and activates those networks across a range of verticals,
from healthcare to technology to professional services. Our powerful proprietary social
network analytics platform creates unique, actionable insights that have a direct, measurable
impact on marketing campaigns, behavior change programs, innovation, and more.
Understanding the real-world social networks that develop among customers, prospects, and
employees allows organizations to harness social influence ?probably the most powerful factor
in brand decisions, behavior change, innovation, and organizational effectiveness. Campaigns
that leverage existing social ties can move information like wildfire, can promote new behaviors
quickly and sustainably, and can improve organizational effectiveness.
Activate Networks? technology is based on the groundbreaking social science research by the
recognized leaders in network science, including Prof. Nicholas Christakis, MD, PhD, of Harvard
University, Prof. James Fowler, PhD, of UC San Diego, and Prof. Rob Cross, PhD, of the
University of Virginia. Activate Networks combines its proprietary access to these scientific
results with recently available computing power to map networks into the millions of
individuals and apply highly sophisticated analytic and statistical methods. The result is vastly
improved precision in mapping social ties, targeting key influencers, and conducting campaigns.
Activate Networks relies on a simple, yet critical, insight: we are all members of social networks
? at work, at home, in our avocations, everywhere. Instead of considering people as individual
?atoms,? we place people in their social contexts where they live and work. Activate Networks
can exploit both face-to-face and online networks, wherever people spend time and connect
with each other. To understand these social networks, we commonly use data that
organizations have already collected: we can unlock tremendous value from that data, and
supplement it from commercial sources. We help organizations understand their social
dimension in powerful new ways and produce direct financial benefits.
||2150 Washington Street |
Newton, MA 02462
THIS JOB HAS EXPIRED
Activate Networks, Inc., is a social network analytics company that identifies and understands the key social connections that drive commercial, organizational, and health results.
Activate Networks maps, analyzes, and activates these networks across a range of industry verticals, from healthcare to technology, to political campaigns and professional services. Our powerful proprietary RealConnect- social network analytics platform creates unique, actionable insights that have a direct, measurable impact on marketing campaigns, health-behavior change programs, talent management, innovation, aInvestors: Excel Venture Management All Jobs: at Activate Networks
|Headquarters:||2150 Washington Street|
Newton, MA 02462
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