Client Services Manager (New York) Undertone Networks

Overview:

Client Services Manager

This is a high-profile opportunity to join our Client Services department where you will be responsible for managing and further developing relationships with our expansive portfolio of clients. You will manage daily client communication, coordinate campaign workflow cross departmentally, strive to expand our service offerings to existing clients via up-selling and education, ensure client retention by exhibiting excellent customer service, responsiveness and insight, and provide campaign updates and reporting to clients as needed.
Qualifications:

? 2-4 years of digital media experience in a client facing role

? Strong knowledge of typical campaign metrics and goals: CTR, CPA and other media metrics

? Experience managing client communication and expectations in a deadline-driven environment

? Strong written/verbal communication skills

? Strong MS office skills

? Experience with 3rd party reporting a plus

? Experience working in Salesforce a plus

? Experience working at a publisher, network or agency a plus
Compensation:

? Competitive Base salary
? Quarterly bonus structure
? Stock Options
? Click here for benefits to review all other benefits

Location:	270 Madison Avenue 19th Floor New York, NY 10016 United States