Client Services Representative The Honest Comany
The Honest Company is one of the fastest growing companies in the US, founded by a passionate team: Jessica Alba, Brian Lee, Christopher Gavigan, and Sean Kane. We are looking for a Client Services Representatives who are excited by the prospect of providing delightful service to all Honest Company clients, whether by phone, email, web-chat or Facebook. We are a talented, passionate and determined group with a great sense of camaraderie
Fun and plenty of unique culture is something that comes naturally to us, since we definitely believe in enjoying the place where we work. This includes bi-weekly town halls, basketball games, plenty of opportunities for volunteering at events, company barbeques, and more!
Aside from the distinct culture, some of the other benefits of working here include low cost health care options, 401K matching, workout benefit and a stocked kitchen.
Strong belief in promoting from within the department and career-pathing.
We provide you with 11 paid Holidays, including Martin Luther King?s Jr. and President?s Day.
Significant discounts on all Honest Company products.
Provide delightful customer service through casual and unscripted conversations. No cold calling whatsoever!
Assist in sales by providing detailed information about products and services to increase company revenue.
Collaborate with other departments and provide them with important consumer data to ensure hyper-growth!
Resolve billing and technical issues, and provide order status information and assistance in website navigation to increase repeat business.
Due to our hyper-growth, the ability to work in a fast paced environment is a must.
Must have a Bachelor?s degree.
Possesses strong oral, written and listening skills, and the ability to assist our members in a courteous manner.
Ability to work a flexible schedule in order to meet the needs of the business during peak seasons and special events.
Bilingual in Spanish and/or French is welcomed.
About The Honest Company
The Honest Company passionately believes in creating not only effective, but also unquestionably safe, eco-friendly, beautiful, convenient, and affordable products for babies and homes.
The growing product line is comprised of eco-friendly diapers (with super stylish designs) and a natural line of bath, skincare, home cleaning, and organic nutritional supplement products ? all packed in convenient bundles that can be customized, personalized, and conveniently shipped whenever needed.
The Honest Company seeks to be the one-stop-shop for the safest products, best service, and most useful tools and information for today?s modern families, with the ultimate goal of redefining the family brand by helping create healthier, happier homes and a better future for all children.
Together, we can make it better.
||Austin, TX |