Client Services Support Specialist- Charlotte, NC P/T ON24

JOB SUMMARY

The Client Services Support Specialist assists with the setup, execution, and coordination of webcasts. This is a role which requires a highly detail oriented individual who is capable of working in a fast-paced, deadline driven environment.

JOB RESPONSIBILITIES

Use the ON24 proprietary platform and other software applications to setup and build webcast components such as web pages, emails, archives, and CD copies of webcasts.

Perform webcast related tasks, such as: conference bridge scheduling, work order processing, and data input.

Work in a client facing capacity to provide live webcast monitoring and speaker training.

Perform other webcast related activities as necessary.


REQUIREMENTS

Previous work experience in a deadline driven environment.
Strong computer skills (PC) and basic knowledge of HTML
Experience with Microsoft Outlook, Word, Excel, PowerPoint, and Adobe Photoshop or similar image editor.
Excellent organizational and communication skills. The ability to work effectively with all levels of the organization to complete assigned projects within the specified timeline.
Integrity, Creativity, Intellectual Curiosity, High Standards, Persistence, and Achievement oriented.
Ability to thrive in a rapidly changing environment.
Interest in learning about webcasting technologies and services.

Location:	Charlotte, NC United States