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Client Success Associate Bazaarvoice
THIS JOB HAS EXPIRED
About Bazaarvoice:Bazaarvoice is a SaaS company that brings the power of social commerce to the world's best brands. Social commerce happens when you connect customers to one another in ways which drive measurable results to your business. Bazaarvoice helps all types of businesses capture, display, share, and analyze customer conversations online. Our combination of technology and personalized services help brands build online communities who help drive measurable business goals. We make it easy for our clients to let their customers share opinions, knowledge, and experiences.
Bazaarvoice is an open, creative and collaborative culture, where passion and excellence rule. You have the opportunity to work within a world-class organization bringing cutting-edge interfaces and functionality to market on leading eCommerce sites. Great ideas can come from anywhere. We?re looking for imaginative people who want to be a part of the conversation and have an impact on the future of social commerce.
Who We Want:
Bazaarvoice is searching for a Client Success Associate who will be working closely with our Client Success Director (CSD) team. The CSDs provide account management, coaching and social commerce expertise to our clients to drive high impact ROI from Bazaarvoice?s solution. The associate will be responsible for working closely with our CSDs on client deliverables, joining them to assist clients on key phone calls, performing reporting & data analysis across the team, conducting market research, creating client-wide outreach campaigns, assembling materials and follow-ups needed for calls, updating our CRM system, and working with cross-functional teams to improve the overall efficiency and processes that the team uses. This role is an excellent entry level opportunity, with competitive pay, that will provide invaluable hands-on experience in the Client Services, Sales, and Marketing fields and Internet/ecommerce industries.
Skills and Experience Necessary for the Role:
Degree in progress or recently completed. Marketing, MIS, International Business strongly preferred.
Strong record of academic achievement
1-2 years of relevant prior work experience or internship in a corporate environment
Desire to constantly learn and process new information about Bazaarvoice solutions, our industry, partners, competitors, etc.
Excellent MS Office skills - PowerPoint, Word, and Excel
Experience using Salesforce.com is a major plus
Mature written and verbal communication skills
Creativity and a strong ability to see opportunities and potential gaps, in order to contribute proactive ideas for improvement.
Flexibility, adaptability, and project management skills. Ability to multi-task and prioritize many different projects.
Analytical Skills ? Advanced Excel skills, e.g. pivot table and data manipulation. Nice to have: SQL skills and/or experience with Business Intelligence.
Positive attitude
| Location: | 3900 N. Capital of Texas Hwy Suite 300 Austin, TX 78746 United States |
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THIS JOB HAS EXPIRED
Bazaarvoice
Bazaarvoice, one of Austin's leading, venture-backed Web startups that serves domestic and international Fortune 500 brands with word of mouth online technology and services. We have experienced explosive growth with featured articles in the New York Times, AdAge, Fortune Magazine, and we are the only Texas-based startup to make the Red Herring 100 North America and Global list.Investors: Austin Ventures, Battery Ventures, First Round Capital
All Jobs: at Bazaarvoice
| Web Site: | www.bazaarvoice.com |
|---|---|
| Headquarters: | 3900 N. Capital of Texas Hwy Suite 300 Austin, TX 78746 United States |
| Employees: | >100 |
| 2005 | |
| Industry: | Software |
| About Bazaarvoice Bazaarvoice is a SaaS company that brings the power of social commerce to the world's best brands. Social commerce happens when you connect customers to one another in ways which drive measurable results to your business. Bazaarvoice helps all types of businesses capture, display, share, and analyze customer conversations online. Our combination of technology and personalized services help brands build online communities who help drive measurable business goals. We make it easy for our clients to let their customers share opinions, knowledge, and experiences. Bazaarvoice is an open, creative and collaborative culture, where passion and excellence rule. You have the opportunity to work within a world-class organization bringing cutting-edge interfaces and functionality to market on leading eCommerce sites. Great ideas can come from anywhere. We're looking for imaginative people who want to be a part of the conversation and have an impact on the future of social commerce. |
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