Client Success Manager TinderBox
For the highly-motivated people person who can exceed client expectations and capitalize on upselling opportunities.
TinderBox is a rapidly growing SaaS company based in Indianapolis, IN. We?re looking for a highly motivated Client Success Representative to help manage that growth. You?ll be primarily responsible for managing the long-term relationships with TinderBox clients. You?ll assist in pre-sales activities, manage new client implementations, and be responsible for renewals and upsell opportunities.
Build relationships with customers
Act as a support resource for your clients
Provide pricing for renewals, implementation services, and training
Prospect accounts for upsell opportunities
Manage implementation of new customers, including training
Actively use the TinderBox solution in new client implementation as well as customer communication
We are seeking individuals who want to build an early-stage software company along side an experienced team of partners. The ideal candidate will be able to learn the TinderBox solution well enough to communicate with prospects, customers and the TinderBox team.
Software account management, sales, customer support experience is welcome, but energy and drive are absolutely necessary and will trump other qualifications. You must be comfortable with all aspects of a dynamic start up environment ? sales presentation in the morning, new customer training in the afternoon and a product development discussion in the evening.
- See more at: http://gettinderbox.com/open-positions/client-success-manager/#sthash.tqULIho1.dpuf
||Indianapolis, IN |