Client Success Specialist - Entry Level GramercyOne
THIS JOB HAS EXPIRED Here at Booker, we are transforming the way local services are managed by businesses and purchased by consumers. Our goal is to create the best service management tools for our clients. We do this by producing an innovative product using cutting edge technology and investing in our passionate people across sales, engineering, customer experience, and marketing.
Our Sales team is a dynamic group that plays a vital role in educating business owners on our product and bringing them on board to manage and grow their businesses while our Customer Experience team trains our clients and provides continued customized support. Supporting the entire infrastructure of our product is the Technology team responsible for developing and building functionality that keeps us ahead of the tech scene curve.
We are currently looking for nothing less than a rock star to be our next Client Success Specialist ? Irvine, CA and New York, NY. As a key member of the Customer Experience department, this position serves as the daily point of contact.
Meet challenges head on
Become an expert in system function and capability
Provide superior customer service and build relationships
Be the voice of Booker to our clients
Passionate about providing superior customer service and winning raving fans
Technology savvy - able to assist customers on multiple platforms including web, phone and chat
Confident, self motivated, reliable, empathetic and patient
A solid multi-tasker, who can effortlessly juggle and think on your feet - at the same time
Light hearted, but thick skinned, not afraid of helping customers with any question from simple to complex
Comfortable working with people and have prior hospitality or retail experience
Someone who appreciates and enjoys working with a fantastic team and loves the interaction that brings
Bilingual English/Spanish is a huge plus++++
Previous experience in a spa, salon or fitness club environment wins you extra points!
||New York, NY |
THIS JOB HAS EXPIRED