Client Support Associate GAIN Capital
This entry-level Client Support position is ideal for anymore seeking to gain hands-on experience in the financial services, online trading and/or brokerage industries-and offers unlimited advancement potential.
RESPONSIBILITIES:
Being part of a team dedicated to handling all aspects of the customer experience.
Facilitate outbound opening of new accounts for potential clients who already indicated interest in our platform and provide support for existing customers.
Handle incoming sales inquiries and client issues via phone, email and live, interactive chat.
Not a cold calling sales position.
This position will involve exposure to all aspects of GAIN's business via daily interaction with sales, trading, operations, and accounting.
QUALIFICATIONS:
College graduate or Customer Service and sales experience, especially within a brokerage or financial services environment.
Computer literacy in Microsoft Word, Excel, and Outlook.
We will provide on the job training, but ideal candidates will be aggressive, flexible self-starters with excellent communication skills, strong attention to detail and a ?service? mindset in order to support GAIN's customers in the demanding, real-time environment of active trading.
COMPENSATION/BENEFITS:
At GAIN Capital, we value our employees as much as our clients. We strive to maintain an environment that promotes innovation and entrepreneurship as we celebrate diversity, autonomy, wellness and work-life balance. That is why we offer a competitive compensation, plus performance-based bonus offered to commensurate with experience. Comprehensive benefits package, including Medical, Dental and Vision, 401(k), Employee Stock Purchase Plan (ESPP), PTO, Life Insurance, Disability, Long Term Care and more!
| Location: |
550 Hills Drive
Bedminster, NJ 07921
United States
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