Clinical Analyst, Operations Management Health Integrated
THIS JOB HAS EXPIRED
Description
JOB SUMMARY: The role of the Clinical Analyst is to provide support in the management of Health Integrated?s operations. This includes developing and documenting detailed product requirements, specifications and processes/workflows as well as change requests and defects based on understanding customer and internal user needs. The Clinical Analyst will perform operational and business analysis to help define operational needs, make trade-off decisions, trouble-shoot, solve problems and understand basic program performance at the operational level. They will assist in scoping, defining, designing, and implementing product releases. This role supports the product throughout the product life cycle, from development through retirement. This person is expected to be an expert on their product to the detail level. Must exhibit strong proficiencies with Excel, Word, Visio and PowerPoint and have the ability to clearly communicate detailed information to a wide ranging audience. This individual will work closely with Product Managers, Operations and Engineering as well as with Medial Directors.
Competencies:
Communication
Collaboration
Customer Focus
Quality Orientation
Minimum Qualifications:
Education/License/Certification: Bachelor?s degree required. RN Licensure required.
Experience: Minimum 5 years business experience. Managed care experience is required
Experience with Clinical coding and claims analysis required.
Knowledge/Skills:
Understand operational concepts as well as project management principles and practices
Ability to conduct functional interviews and translate them into operational requirements and workflows
Ability to organize and analyze data and present meaningful, actionable information
Ability to create, compose and edit extensive, detailed requirements and process documents
Highly organized, quality oriented and attention to detail
Strong analytical and problem solving skills to identify opportunities and address issues
Strong proficiency in Microsoft Office tools ? Excel, Visio, Word, Power Point
Outgoing, collaborative and with a positive attitude
Accountabilities:
Job Performance/Responsibilities:
Develop and document detailed operational requirements, processes/workflows and specifications. Document and manage operational change requests and defects, including providing requirements to repairs as needed.
Liaison with product development and management
Capture and incorporate customer and internal user needs to help define product releases requirements and to support the product vision.
Organize and analyze data to trouble shoot and solve problems, find opportunities for operational improvements, and communicate operational performance.
Help manage scope, priority, design and implementation of operational improvements.
Use business acumen and knowledge of systems, data and operational processes to help make trade-offs between business objectives and technical limitations.
Provide operational expertise to client services and marketing to support customer facing activities.
| Location: |
10008 North Dale Mabry
Tampa, FL 33618
United States
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THIS JOB HAS EXPIRED