Westwood Categories:
CLINICAL CLIENT SUPPORT SPECIALIST MEDITECH
HighlightProvide support for our Health Care Information System; work closely with customers including physicians, nurses, pharmacists, technologists, office and hospital information system staff; qualified candidates will be required to conduct a presentation for the hiring management team
Description
As a member of our Client Services & Implementation group, your job would involve:
Troubleshooting, researching, and solving customer software and system problems
Acting as the primary contact for clients
Answering customer questions
Processing requests for software enhancements and system modifications
Corresponding with customers over the phone and through letters, fax and eMail
Providing customer education, both internally at MEDITECH and at customer sites
Working on a variety of group projects, communicating with development staff
Mentoring co-workers
Traveling 10-15% of the time
Some of the Unique Opportunities You'll Receive:
Extensive Benefits package including a remarkable 90% company-paid health and dental insurance
Long term stability and growth with no layoffs
In-house training and education sessions, including technical, management, and soft skill development
Advancement potential, as we only promote from within
A beautiful and open office environment, featuring local art
Opportunities to learn and work with cutting-edge technologies
Requirements
Required experience in Nursing, Pharmacy, Radiology, Physician Office, Emergency Department, Operating Room, Laboratory, Ambulatory or Behavioral Health
Bachelors or Associates Degree preferred and/or applicable training, education, or customer service experience
Exceptional written and verbal communication skills
Exceptional project management and organizational skills
Ability to work well independently and as part of a team
Ability to multi-task in a fast-paced environment
Strong interpersonal and presentation skills
This opportunity is available at our following location(s):
MA: Framingham, Canton, Westwood, Norwood, Fall River
GA: Atlanta
MEDITECH
MEDITECH develops cutting-edge software for Health Care Organizations worldwide. Help build new software technologies solutions and build a career that's right for you! Learn more about us on our website.
| Location: | Westwood, MA United States |
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MEDITECH
Investors: Summit PartnersAll Jobs: at MEDITECH
| Web Site: | www.meditech.com |
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| Headquarters: | 00000 United States |
| Industry: | Software |
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