Clinical Project Support Specialist Outcome Software, Inc.
Provide project related support and assistance for assigned project(s) and project teams with minimal supervision. Projects are typically larger in scope and complexity than those supported by staff at a lower grade. Will ensure all work is conducted in accordance with SOPs, policies and practices, good clinical practices and applicable regulatory requirements and meets quality and timeline metrics.
Establish and maintain all project documentation including all files, records and reports according to the scope of work and SOPS.
Assist with periodic review/audit of files for accuracy and completeness.
Coordinate and track all information, communications, documents, materials and supplies for assigned projects.
Update and maintain internal systems, databases, tracking tools, timelines and project plans with project specific information.
Identify and escalate discrepancies in project tracking data, timesheet coding, expense data billing, interpretation of financial figures which may lead to identification of out of scope activities not previously reported.
Prepare and distribute status, tracking and project finance reports, and assist the project manager(s) with budget allocation and approval of invoices.
Prepare presentation materials for meetings (internal/external) and project summary data.
Coordinate project team and/or customer meetings including logistics and materials required.
Coordinate with other project support staff within and outside the Clinical Project Management Unit to identify and consolidate support processes.
Will serve as primary backup contact for internal project team and for external stakeholders/customers as designated by project manager.
Will undertake project management activities as directed by project manager.
Train and mentor more junior project support staff.
Good communication and interpersonal skills
Good problem solving skills
Results and detail-oriented approach to work delivery and output
Good planning, time management and prioritization skills
Strong software and computer skills, including MS Office applications
Ability to establish and maintain effective working relationships with coworkers, managers and clients.
MINIMUM REQUIRED EDUCATION AND EXPERIENCE
Bachelor?s Degree and 1 year?s relevant experience; or equivalent combination of education, training and experience.
Primary Location: USA-Massachusetts-Cambridge
Organization: USA02 - US Clinical Development Svcs
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