Clinical Sleep Tech NovaSom
This position will be a key member of the clinical team supporting accurate and timely processing of Home Sleep Studies, Patient Education and CPAP Titration Studies. This position will support the Clinical Operations Staff and other departments as needed.
DUTIES AND RESPONSIBILITIES:
The essential functions of the position include, but are not limited to, the following duties:
Supports the Clinical Operations team by assisting with Home Sleep Testing (HST) OSA education and HST in circulation patient support calls.
Will be ?clinical expert? in Obstructive Sleep Apnea disease management and understanding of criteria for different severity levels of OSA and educate patient and staff as required by SOPs.
Will be ?clinical expert? in treatment modalities for each severity level of OSA and will educate patients and staff as required by SOPs.
Understand importance of complete medical history, Epworth scoring, Berlin Surveys, normal versus abnormal BMIs.
Responsible for assuring patient confidentiality and adhering to all HIPPA regulations and patient dignity guidelines
Supports and provides patient instruction on use of in-home cardio-respiratory sleep studies.
Supports and provides patient instruction on correct use, time of study and amount of data required for successful in-home sleep study.
Supports and provides patient instruction on the use of APAP?s, CPAP?s and Titrations.
Creates reports, downloads data, and understands operational and physiological effects of PAP pressures. Creates Titration Reports following Clinician recommendations
Reviews NovaSom Home Sleep Test data daily following established QA procedure once it is uploaded to Meditrak and either marks the study incomplete or, if complete sends the data to the appropriate interpreting physician.
Tracks National Interpreting Physician report turnaround time and maintains communications with physicians for prompt turnaround time for interpretations for NovaSom Home Sleep Studies.
Keep all patient and physician / provider information updated in Sales Force system.
Assures accuracy and completeness of interpretations, identifies errors, monitors quality assurance of physician interpretations and provides completed reports to the referring physician.
Responsible for daily clinical tasks that may require administrative input such as reviewing orders for completion, assuring all faxes and or emails in the ?daily inbox? are completed with successful delivery .
Supports sales, quality, and client experience departments as needed.
Performs additional functions as required.
SKILLS AND EXPERIENCE:
Must possess clinical / physiological knowledge of cardio respiratory system
Must possess knowledge of obstructive sleep apnea diagnosis, treatment and management.
Must possess strong verbal and written communication skills with capability to conceptualize and develop policies, procedures and work flows.
Must possess professional image and capability to work with multiple inter-disciplinary departments.
Must have the skills to defuse escalated situations while remaining poised under pressure
Ability to prioritize needs and function independently
Must be able to multi-task well and handle changes in a positive manner
Must be familiar with in lab PSG and CPAP Titration
Possess a working knowledge of Microsoft Outlook, Word, and Excel
Minimum of an AAS in respiratory therapy or related discipline.
Must possess either of the following active credentials: RRT, CRTT, CPSGT, RPSGT.
3 years cardio respiratory or Sleep Lab experience.
Must possess strong knowledge of evidence based guidelines on the use of CPAP, BiPAP, APAP and titrations and mask interface fittings.
Maryland State Licensure
Bachelors Degree in Science or related field
Supervisor / managerial experience
Please apply here:
NO PHONE CALLS PLEASE
Abilities ? To hold at the highest level of confidentiality company and employee information and apply discretion and sound judgment at all times.
Skills - High level of computer literacy with spreadsheets, word processing and database software and/or business systems (Word, Access, Excel, PowerPoint, MS Project, and graphic software.) and hold an ability to understand concepts governing relational database structures, use reporting/query tools, and construct SQL statements.
Well developed communication skills - Oral, written, listening. Good analytical and negotiation skills, and close attention to detail. Excellent project management skills, including the ability to lead, facilitate, and organize. This position requires excellent leadership, interpersonal and motivation skills.
Change Management - Accepts and adapts to change as directed; understands change is a constant and necessary path for improvement and growth. Questions the status quo by asking ?Why?? questions about own work processes and work environment.
Customer Focus - Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; talks and acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
Leadership ? Exchanges information with appropriate people to complete work and to represents the company and department in a positive light. This position must embrace entrepreneurial spirit in work through recognizing and capitalizing on opportunities and challenging the status quo.
Organizing - Can marshal resources (people, funding, material, support) to get things done; can orchestrate multiple activities at once to accomplish a goal; uses resources effectively and efficiently; arranges information and files in a useful manner.
Problem Solving ? Solves difficult problems with effective solutions; asks good questions and probes all fruitful sources for answers; can see underlying or hidden problems and patterns; is excellent at honest analysis; looks beyond the obvious and doesn?t stop at the first answers.
Negotiation - Can negotiate skillfully in tough situations with both internal and external groups; can settle differences with minimum noise; can win concessions without damaging relationships; can be direct and forceful as well as diplomatic; gains trust quickly of other parties to the negotiations; has a good sense of timing.
Team Player - Creates strong morale and spirit in his/her team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; let subordinates present to senior management; acts as if real success is the success of the whole team; creates a feeling of belonging in the team.
Self-confidence ? A belief in one?s capability to accomplish a task and select an effective approach to a task or problem. This includes confidence in one?s ability as expressed in increasingly challenging circumstances and confidence in one?s decision or opinions.
PHYSICAL AND ENVIRONMENTAL:
While performing the duties of this job, the employee is occasionally required to stand or walk, stoop or kneel; is frequently required to use hands to finger, handle or feel objects; is regularly required to sit, talk, see and hear. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close and distant vision, and the ability to adjust focus.
This position may require occasional to travel for business purposes. The demands of travel may expose the employee to higher noise levels and common hazards associated with traveling. Work is performed in a normal office environment with little exposure to excessive noise, dust, temperature, etc. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
||Glen Burnie, MD |