Closing Coordinator EverBank Financial
THIS JOB HAS EXPIRED We are delighted that you have chosen to explore the career opportunities available with EverBank!
The basic function of this position is to coordinate loan closings with notaries and borrowers.
? Conduct settlements telephonically with borrowers, including but not limited to, the explanation of the HUD-1 and all other closing documents in addition to providing the borrower with the notary signing agent contact information
? Handle customer?s questions regarding the closing process
? Assist with the client experience
? Track closing packages
? Communicate with Notary Signing agents to assure the time and place of closing in addition to providing contact information for borrower?s
? Maintain a flexible work schedule to meet client needs
? Ability to work 5pm to 10pm, Monday through Friday and 9am to 6pm on Saturday (and any additional hours as requested)
Minimum Qualifications (Knowledge, Skills and Abilities Requirements)
? Proficient in the use of Closer?s Choice closing software and Elite Data Systems (EDS)
? Proficient in the use of Webtrack
? Flexible work schedule to include a rotation of the after-hours phone line and email
? Ability to be ?on call? up to 9pm for calls from all clients/customers
? Knowledge of all state requirements in reference to the form of funds to close and minimum/maximum amounts
? Must have the ability to meet sudden deadlines and multi-task
? Maximize use of available resources
? A high degree of creativity and latitude is expected
? Must have initiative and organization
? Ability to interact with peers members in a encouraging and positive fashion
? Independence in decision making for the client experience is a must
Training and Experience
? High school diploma is required
? Experience in customer relations is required
? Experience in a title and closing operation that conducts settlements in a centralized environment a plus
Pre-Employment Screening Includes:
? Credit Check
? Criminal Background Check
? Drug Screen ? after offer of employment is extended and before start date
? Past Employment Verification
? Social Security Verification
Note: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified, and they may change at any time.
Please be sure to mark our "careers" page as a favorite place on your computer and visit often. We update it any time a position opens or closes, meaning that it is updated most weekdays.
EverBank is an equal opportunity employer. No employee or applicant for employment will be discriminated against because of race, color, religion, national origin, physical or mental disability, age, gender, sexual orientation, genetic information, veteran?s status, or status as a disabled veteran or veteran of the Vietnam era.
EverBank is not seeking assistance or accepting unsolicited resumes from search firms for employment or contractor opportunities. Regardless of past practice, all resumes submitted by search firms to any employee at EverBank via e-mail, the Internet, or directly to hiring managers at EverBank in any form without valid written search agreement executed by the VP, Talent Acquisition for that specific position will be deemed the sole property of EverBank, and no fee will be paid in the event the candidate is hired by EverBank as a result of the referral or through other means.
||8100 Nations Way |
Jacksonville, FL 32256
THIS JOB HAS EXPIRED