Cloud Operations Manager - Tier 1 Acquia
THIS JOB HAS EXPIRED Acquia's Cloud Operations team manages, monitors, and maintains thousands of server instances delivering billions of requests monthly for some of the world's largest Drupal-powered web sites. Our global 24x7 operations teams ensures our customer?s success using Acquia Cloud and related products.
Largest web sites on the planet
Open source product and built on OSS
Empowered to drive change and innovate in product, how we work, tools, best practices, culture
Collaborative global team
We are looking for a highly organized, velocity focused leader with excellent judgment and communication skills to grow and mentor our outstanding team of Tier 1 systems engineers and administrators. Your responsibilities include day to day guidance and mentorship to a team of LAMP stack experts supporting our 6500+ Amazon Web Services EC2 instances.
This position will work at our company headquarters, in Burlington, MA just north of Boston.
Successful candidates will:
Hire, train and mentor our passionate team of Tier 1 Cloud Operations Engineers
Identify, prioritize and execute on areas of improvement for automation and tools
Communicate effectively with enterprise customers, and Acquia support, engineering, sales and leadership
Triage and resolve complex issues, quickly, with incomplete information
Possess deep knowledge of internet and server technologies
Measurably improve our service's reliability, scalability, manageability, and security
Participate in roadmap decisions for the Acquia Cloud products
Understand our customers and our business to ensure the success of both
Thrives under pressure, but values process improvement over firefighting
Manage 24x7 support rotations
4+ years of hands-on LAMP stack experience
1+ years as a manager of technical teams
Specifying tools and processes to support execution-focused teams
Track record of successful, high-traffic internet service deployments
Experience maintaining complex, scalable multi-tier applications
Web servers, databases, automated monitoring, configuration management tools, Linux
Kanban, Drupal, AWS, Nagios, Puppet, MySQL and other DBs, Apache, nginx, Varnish
||Burlington, MA |
THIS JOB HAS EXPIRED
We are a new software company that will provide value-added software products and services for the Drupal social publishing system
Shipping Product Investors: NEA
, North Bridge Venture Partners
, O'Reilly Alphatech Ventures
, Sigma Partners All Jobs: at Acquia
|Headquarters:||150 Presidential Way|
Woburn, MA 01801
|Company Profile:||With over two million downloads since inception, Drupal is used by web developers worldwide to build compelling websites. Diverse organizations use Drupal as their core social publishing system, including media companies, non-profit organizations, publishers, and many others.
Acquia plans to accelerate and extend market adoption of Drupal by advancing the core technology and offering value-added software products and network services that dramatically speed deployment and reduce risk.
Our founders are Dries Buytaert, the original creator and project lead of the Drupal open source web content management system, and Jay Batson, previously founder and CEO of Pingtel.|
Support Acquia with Social Media services