New York Categories:
Collections and Accounts Receivable Specialist PulsePoint
THIS JOB HAS EXPIRED
The Collections and Accounts Receivable Specialist is responsible for actively managing the receivables and cash collection process for the entire organization. The key metric that will be evaluated is Days Sales Outstanding (DSO). Responsibilities include identifying past due accounts, planning, prioritizing and executing collection activities on a daily basis, applying cash receipts daily, and reporting collections results weekly to management. Ability to keep detail records and follow-through is paramount. This role will also be responsible for streamlining processes and revising the collections policy as needed.Generate and prioritize accounts receivable aging report for each line of business and outline a weekly collections action plan
Contact customers daily regarding payment of past due balances and follow up with any required documentation to customer, maintaining sufficient notes of each discussion
Work with sales and account management teams to resolve invoice disputes delaying payment
Address customer queries within 48 hours and engage appropriate parties to drive timely resolution and increase client satisfaction
Analyze accounts receivable aging for potential bad debt accounts and follow internal policy for write-offs
Ensure accurate and timely application of daily customer payments
Prepare and enter entries in Accounts Receivable for review and approval
Review documented collections process and re-evaluate on a periodic basis, making recommendations for changes and incorporating approved changes into document
Forward check payments received by office to lockbox and confirm receipt
Ensure deposited checks from bank lockboxes match the system and reconcile any discrepancies
Process credit verifications for new customers
Gather and forward employee T&E and vendor invoices to NY for processing
Required:
BS in Accounting or Finance preferred
3-5 years Collections and Accounts Receivable experience
Proficient with Excel
Great Plains preferred
Excellent verbal and written communication skills
Critical thinking skills
Attention to detail
Exercise sound business judgment in collection practices
Ability to prioritize and manage multiple priorities
Strong customer service experience
| Location: | New York, NY United States |
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THIS JOB HAS EXPIRED
