Collections Specialist Airband Communications
THIS JOB HAS EXPIRED Airband Communications is the largest fixed wireless provider serving businesses in the United States. We deliver a comprehensive portfolio of high-bandwidth Internet access, point-to-point private line services and managed solutions over one of the industry?s most scalable last-mile networks.
We are seeking an experienced Collections Specialist for our Corporate Headquarters located in Dallas, Texas. This position will make collection calls and/or correspondence in a fast-paced goal oriented department. The position will provide customer service regarding collection issues, process customer refunds, process and review account adjustments, resolve client discrepancies and handle short payments.
The Collections Specialist will be responsible for monitoring and maintaining assigned accounts-customer calls, reducing delinquencies on accounts, small balance write-off and customer reconciliations. Position will perform other assigned tasks and duties necessary to support the Accounts Receivable Department and must take initiative to enlist the efforts of sales and management when necessary to accelerate the collection process. Must also communicate and follow up effectively with sales department regarding customer accounts on a timely basis.
Essential functions include:
Weekly and monthly reporting to direct supervisor
Monthly Delinquency notices
High volume phone calls to assigned delinquent customers
Manage customers on the shutdown report
Reconcile customer disputes as they pertain to payment of outstanding balances due
Telecommunications industry experience required
5 years? experience in high-volume Collections
5 years? experience in Accounts Receivable
Strong attention to detail, must be goal-oriented
Ability to prioritize and manage multiple responsibilities
Must be highly skilled in use of Excel spreadsheets (working knowledge of Pivot Tables and VLOOKUP functions helpful but not required)
Strong interpersonal and written communications skills
Comfortable communicating with executive level personnel
Bachelor degree in Accounting or business with emphasis in accounting preferred, but not required.
Medical, Dental & Vision Insurance
Company paid Life insurance, Short Term & Long Term Disability
Flexible benefit plan
401k with company matching
||Carrollton, TX |
THIS JOB HAS EXPIRED