Collections Specialist OnDeck
THIS JOB HAS EXPIRED On Deck Capital is seeking a Collections Specialist who has a genuine desire to help small business owners who are having trouble paying their bills. You will build and foster relationships will business owners who have borrowed working capital from On Deck and are seeking repayment assistance.
As part of the Collections Team, you will:
Contact customers by phone and by mail concerning loan delinquency
Pre-qualify customers for loan workouts and gather necessary documents for final workout qualification.
Manage existing loan workouts and contact customers in advance on their renewal date to determine if workout renewal is needed.
Enter late fees and returned payment fees for newly delinquent customers.
Conduct comprehensive risk evaluation of the customer.
Pull and read credit reports, SBSS reports, and Lexis Nexis reports.
File all necessary paperwork including Proof of Claim forms with bankruptcy courts in all 50 states and input bankruptcy court info into the On Deck system.
You have between 2 and 5 years related collections experience in a community bank or credit union environment.
You have a Bachelor?s degree.
You have a strong focus on customer-service.
You have the ability to define problems, collect data, establish facts, and draw valid conclusions.
You have the ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
You have the ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry.
You have the ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
At On Deck Capital, you will:
Literally change the landscape of small businesses one conversation at a time!
Bring your thinking, strategies, and ideas to advance our company?s values, unique culture, and vision for the future
Have a meaningful impact on the company's future, and share in the rewards accordingly
Work in a fun, fast-paced start up environment with some really cool and brilliant people
Be on a motivated team that gets a lot done
||Arlington, VA |
THIS JOB HAS EXPIRED