Cambridge Categories:
Collections Specialist HubSpot
THIS JOB HAS EXPIRED
Responsibilities
- The duties of a Collections Specialist include collection calls and correspondence in a fast paced goal oriented collections department.
- Providing customer service regarding collection issues, account review, resolving client discrepancies.
- Accountable for reducing delinquency for assigned accounts.
- Perform varying tasks and duties necessary to reduce Accounts Receivable.
- Enlist the efforts of sales and senior management when necessary to accelerate the collection process.
- Must communicate & follow up effectively with Sales & Finance regarding customer accounts on a timely basis.
- Establish and maintain effective and cooperative working relationships with customers.
- Provide excellent & considerate customer service to customers
- Experience with High Volume Collections.
- Knowledge of Billing and Collections procedures
- Accounts Receivable knowledge/experience a plus
- Super-strong attention to detail
- Experience with NetSuite, SalesForce and Google Docs is a plus
- Commitment to excellent customer service
- Excellent written and verbal communication abilities
- Ability to prioritize and manage multiple responsibilities
- Must be resourceful and tenacious.
| Location: | Cambridge, MA United States |
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THIS JOB HAS EXPIRED
HubSpot
Investors: Matrix Partners, Scale Venture PartnersAll Jobs: at HubSpot
| Web Site: | www.hubspot.com |
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| Headquarters: | One Broadway 14th Floor Cambridge, MA 02142 United States |
| Industry: | Software |
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